Change for Good

As an Executive Coach, my job is to help people change for good. Not everyone is ready for such a project.  Some people just want everyone around them to change instead. And others worry that if they change their behaviors, they’ll come off as inauthentic—a fake. Truth is, if you’re unable to adapt your approach to people and situations, your relationships will suffer and your career will hit a wall.

Authenticity Misunderstood

Authenticity is about being real…not rigid.  That is, it’s not about stubbornly holding on to valued personality traits—or even beliefs—that aren’t working. The most successful leaders adapt to people and situations gracefully and appropriately.

Authentically Adaptive

I once had the pleasure of working for an inspiring leader who made the difficult transition from mid-level manager to C-suite executive.  Three of his most prized personal qualities were:

• Passionate
• Gregarious
• Intelligent

Culled while growing up in the Middle-East, and honed for business in New York City, these traits were part of a mixture that propelled him to success. It wasn’t until he landed a job in Northern California, in a company culture known for being ‘nice’ and agreeable, that he rain into trouble.

With the help of a coach, he came to quickly see that people were misunderstanding his intent. People thought he was intimidating, closed-minded, and a poor listener. His communication style was masking qualities and values such as being open to influence and deep care for others. He could have claimed that these traits were “part of his DNA,” but he cared more about being effective than being rigidly right.

You Are Bigger than Your Personality

Contrary to what you might have heard, your MBTI, DiSC – or any other personality inventory score—is not etched in stone, and is certainly not an excuse for poor adaptability. You are responsible for your beliefs, values, and behaviors. And you can change them.

Assess Yourself

Authenticity requires a deep understanding of yourself. Adaptability requires a deep understanding of others: what they need and how you affect them.

Before you can make any changes, you must first get an objective assessment of what is and isn’t working. Here’s one way:

1. Make a list of valued traits that best describe you.

2. Find someone you respect, who can be objective and honest with you. If you don’t have such a person, consider using a neutral party like a coach.

3. Ask this neutral person: When does this quality work well? When does it undermine me?

For example, let’s assume you describe yourself as passionate. They might tell you that this trait:

• Works well when you devote passion to developing your team.
• Undermines you when you devote passion to winning an argument.

Authentic Advice From an Undercover FBI Agent

Still doubt whether you can be authentic and adaptive at once? This post was inspired by LaRay Quy, who wrote 5 Ways to become a more authentic leader. I suspect that if she can figure out how to call up her authentic self while serving as an undercover FBI agent, we normal folk can too.

“People can spot inauthenticity from fifty paces. Show up as yourself consistently. Unless of course, you are a jackass.”

- Susan Scott, Fierce Leadership

Other Resources

• Book: What Got You Here Won’t Get You There: Marshall Goldsmith. Learn the habits every manager needs to break to successfully transition to senior leadership

• Blog Posts:
  • Breaking Bad Habits by Denny Coates
  • 5 Ways to Become a More Authentic Leader by LaRae Quy, posted by Michael Hyatt
  • To learn whether you’re coachable, check out this great blog post by Steve Roesler: 5 Ways to be Coachable

We’d like to hear from you!

How do you adapt your favorite personality traits to people and situations? We’d love to know!

Now, imagine yourself about to have a conversation with them about this thing that’s been bugging you.

I bet you feel warm and fuzzy, brimming with anticipation to have this conversation.

No?

Many of us hate the thought of giving feedback so much that we go to great lengths to avoid having the conversation. We may try other strategies to change their behavior that don’t involve actually directly talking to them about it: avoid them; hint about what bothers us; talk to other people about them; or–my personal favorite–resent them for the thing they don’t even realize they’re doing.

Perhaps, if you’re a manager, you just store up all the examples until annual performance review, where you do a surprise macabre unveiling.

That always works out well.

Why do we do this?

Are we cowards? Cruel? I don’t think that’s really it.

I think we fear that someone will get hurt. And most of us don’t relish the thought of causing pain.

There’s lots of advice about do’s and dont’s of feedback. We have a Brilliance Inc feedback delivery model: 5 steps in 30 seconds.*

But I want to talk about something more important than technique.

Intention.

You can follow all the steps you learned in Management 101 training, but if you don’t have the right mindset, you’ll fail to inspire new behaviors and you may cause more harm than good to your relationship and their engagement.

If you enter the conversation worried about causing injury, how might that affect your delivery?

You’re likely to be unclear, uncomfortable, and defensive. Plus, you’ll unconsciously deliver the message through your body language and energy that there’s something to fear. No wonder people want to hide under the desk when they hear the dreaded phrase, “Can I give you some feedback?” Bombs away!!!!!!!!!!!

A New Context About Feedback

What would happen–to you, to your message, to them–if you shifted your intention? If you entered the conversation as though you were about to unveil a gift? A gift that will help this person grow and improve how other perceive him. A gift that others were not confident or generous enough to give.

You’d likely be more at ease and they wouldn’t detect any wonky nervousness that signals a subconscious warning to raise defenses.

A Graceless Gift

I will never forget a bit of feedback I received early in my career. I was 23, a month on the job in Corporate Finance at Oracle, when the Controller stopped about a 2 feet in front of me, pointed at my mouth and said, “We have a dental plan, you know.”

I had gotten so used to my front tooth, broken when I was 8, now discolored and misshapen, that I failed to notice it. Yet, it was one of the first things people saw when I spoke or smiled. And I was so used to living on a student budget, fixing it wasn’t even on my radar.

Was his delivery graceful? No. But it was authentic and carried no ill will. Plus, his very direct approach showed that he thought enough of me to give it and enough of my confidence to say it bluntly.

Was I mortified? Perhaps. I don’t remember. I do remember that within a month, I had a new, gorgeous, tooth. And that was a true gift.

I’m not suggesting you go around directly pointing out flaws. Just stop agonizing about getting the words perfect. You’re likely to stress yourself out unnecessarily and delay (possibly permanently) delivering the helpful feedback. Instead, talk with them today, bringing an intention that you care, and that you come bearing a gift.

Good intention trumps technique every time. Technique with good intention is brilliance.

Let us know how it goes.

*Stay tuned for our free video training on delivering feedback! 5 Steps in 30 Seconds

Related Posts: Feedback that Sticks

There’s a lot of great advice to women about how to get ahead: how to have it all, do it all, and look great all the while.

I would like to add one more piece of advice to corporate women: wear comfortable footwear.

That’s right.

Gorgeous Torture

For some time, this topic had been a niggling thought. Then I went over the edge into official annoyance after reading an op-ed piece by one of my favorite journalists, Maureen Dowd, when, in a piece about France’s Christine Lagard — Minister of Economic Affairs, Finances, and Industry — she found it necessary to describe her beige patent Christian Louboutin high heels (pictured right). It’s not just Dowd: it’s the norm. Once I began looking, I noticed that reports of women in leadership often include descriptions of their appearance.

Watch the news and you’ll see female politicians striving to strike just the right balance between power and femininity. They are subjected to scrutiny that their frumpier male counterparts rarely get. Can you imagine Newt getting reamed for big ankles or Obama for wearing last year’s suit? And can you imagine any of them stumping in stilettos?

My beef is actually not with the journalists. It’s with the shoes.

Here’s why this matters. I don’t care what you say; high heels are not comfortable. They contort your feet, toes, legs, and pelvis into unnatural positions and force your weight onto the ball of your foot. And a new study shows that they likely contribute to osteoarthritis.

I’m not making a feminist argument. I’m arguing on behalf of your brain.

An Unnecessary Disadvantage

Leadership is a competitive sport — one that requires you channel your mental and physical energy reserves for optimal performance.

All brain’s have limited reserves of attention. The more discomfort you feel, the more distracted your brain, and the harder it has to work. I AM NOT saying that women in heels are less smart. I AM saying that there is a cost. And businessmen never have to pay it (at least, not until they leave the office, and what they do at home is private — unless they Tweet about it).

So, why do we wear them? Let’s face it: they are lovely and they help us look and feel beautiful. Were it not for sciatica and a hip deformation, I’d probably still be wearing them.

Williams Girl Power

Worried that you won’t feel beautiful without the shoes? For inspiration, think of these powerful sisters who manage to be feminine and stylish on and off the field (but who save the heels for after the competition).

Shoes Are Just the Beginning

What are you saying yes to — for beauty or anything else — that no longer serves you? What are you saying yes to that results in resentment, pain, or distraction?

Here are Some Examples of Unnecessary Distractions:

- Home-baked cookies and cupcakes (when all you really had time for was a trip to Safeway)

- Saying yes to everything thrown at you

- Hanging out with people who steal your energy

- Trying to be perfect at anything

- Resentment (like drinking poison and expecting someone else to die)

- Guilt (for crimes you haven’t committed)

- Comparison (“I should be more like…”)

A Movement

I picture a movement where women say no to anything that robs them of their strength and energy. Where they embrace attitudes, actions (and yes, attire) that helps them feel empowered and at ease.

You can join me in this nascent movement on Twitter (@brillianceinc). Tell me what you’ve decided to say no to, and in saying no, what you are saying yes to. Please bring a sense of serious levity and end your Tweet with #nocruelshoes so others can join in on the conversation.

And, if you’ve found a great pair of comfortable, feminine, professional-looking shoes, post it here in the comments or on Twitter chatroom #nocruelshoes.

Here’s a stunning collection from CEO and ballroom dancing aficionado, Anyi Lu. To learn more about what motivated her to go from Chemical Engineer to Chief Shoemaker, check out her NYTimes article, Farewell, Aching Feet.

Men, you are free to join us there and declare your own freedom from unnecessary sacrifice!

Resources

Listen to Steve Martin’s Comedy Classic: Cruel Shoes

For truly incredible insights as to why we have too few women in leadership, check out the speeches delivered by Facebook COO Sandberg with grace, authenticity, and humor (and lovely, really high, shoes).

Read: Sandberg’s Commencement Address to Barnard College

Watch: Sandberg’s TEDtalk

“Ginger Rogers did everything Fred Astaire did, but she did it in high heels and backwards.”

In our last post, The TAO of Leadership (Annoying Truths: Ignore at Your Peril) we presented 7 truths (and one bonus truth) that, if internalized, will help you become a leader others want to follow.

Accept that you will forget all these truths at times – perhaps several times a day. That’s the bad news. The good news is that you have access to…

Conversation Training Wheels

You don’t have to be perfect to create a safe, inspiring environment that evokes brilliant commitment and performance. You just have to ask good questions.

Ask these questions to anyone you want to inspire or build relationship with: (Note, these are not in a sequential flow: insert as relevant into your conversation).

- “What support do you need from me?”

- “What ideas do you have?”

- “How did you come to that conclusion?”

- “How’s it working?”

- “How can you tell?”

- “What could I do better?”

- “What else?”

Note: 2 rules apply when asking these questions.

Rule #1. Phrasing matters. All these questions begin with the words What or How for a reason. Do not begin with Do, Did, Does, Could or Why unless you want to put someone on the defensive, and thus, lessen their ability to think rationally. You might as well just tell people what to do. It’s more honest.

Rule #2. Tone & expression matter. Ask with a curious, non-threatening tone that signals you will not eat, maim, fire, ridicule, or otherwise injure the person no matter their response. Practice assuming a non-threatening posture and facial expression. Don’t even think about rolling your eyes.

Use the Wheels

As smart and clever as you are, you’ll be tempted to come up with your own way of asking the questions. DON’T DO IT. Not at least until you are very practiced at asking these questions and making these statements as written. Write them on a note, put them in your ipad or phone and just ask. Then be quiet while you let the person think. If it helps, count to five (silently, so they don’t think you’ve lost your mind). Once they get over the shock, they may offer a complete response. Or, more likely, they may test the waters and give you only what they think you want to hear. Don’t fall for this. Just ask another open question until you feel you have an open, complete response. If in doubt, ask “What else?”

Most leaders tell too much and ask too little. So try to ask more 3 times more often than you typically would.

Brilliance-Evoking Statements

When you do make statements, try these.

- “I’m still a little unclear. Please say more about that.”

- “Take a break. Come back to it when you’re fresh.”

- “We’re in this together. Let’s figure it out.”

- “I have an opinion, but I only have a sliver of the truth. I’d like to hear what you think.”

- “I appreciate ____ ” (fill in the blank with a quality about them that they care about and that you believe).

- “I don’t know.”

- “I screwed up. I’m truly sorry.”

- “Thank you.”

Until mastery, practice clumsily and often until one day, you notice yourself surrounded by a voluntary army of inspired followers.

Brilliant.

We’d love to hear how it goes.

Related Articles:

The Tao of Leadership

from Kate Nasser: Killer Questions that Don’t Ask

Can you recall a team off-site meeting where real conversations happened and real work got done? Where everyone felt that the time was well spent? If you are lucky enough to recall such an experience, you probably worked for (or are) a courageous leader.

Without leadership courage, department meetings are one-way talk-a-thons. Any inclusion is for appearances only. Silence or corporate nods stand in for meaningful conversation and buy-in. Disagreements are avoided or presumed non-existent. Agenda is king. Participants extract their souls from the meeting to cope with the tedium.

When you inject leadership courage, you increase the likelihood for meaningful exchanges of divergent opinions. You might even achieve real buy-in, make important decisions, and move forward confidently and aligned.

You CAN Handle The Truth

I recently had the opportunity to facilitate an amazing three-day conference for roughly 200 division leaders. The Senior Vice President was new to the job and to me: I had no real sense of his style or his tolerance for ambiguity and truth.

I wanted to create a venue worthy of the participants and the thousands of on-the-job hours sacrificed. Rather than talking heads preaching from the pulpit, I wanted real conversations that would deliver 199 views of reality to the leader.

I proposed a ludicrous idea: provide Audience Response Keypads to permit each participant to respond instantly and anonymously to provoking questions.

He courageously agreed without hesitation.

Not sure what we kind of feedback we would unleash, we publicly committed to asking the questions and revealing the answers instantly.

Imagine a new leader laying out a vision for change and then asking publicly,

“How clear was my vision?”

“How urgent do you believe this is?”

“To what extent is this rubbish?”

And not just asking for the sake of appearing inclusive, but asking and revealing each anonymous response.

After two days of inclusive conversations, he asked one last courageous question: “Do you believe that we should move the department in this strategic vision? Yes or No.

Keeping in mind that responses were anonymous, what percentage do you think responded “yes”?

87% said “Yes, we believe this is the direction we need to go.”

Imitation Courage

Too many new leaders mark their territory by making sweeping changes and overhauling organization charts rather than invest in the hard work of listening, learning, and leading.

A recent HBR study confirmed that while most new leaders prioritize organization overhaul, only a small fraction of those efforts improve performance, and most reorganizations actually harm performance and crush morale. You know; you’ve lived it.

True Courage

Authentic courage doesn’t swagger, but is humble. A courageous leader asks hard questions, listen to all inputs, learns, and adapts based on new information. The courageous leader doesn’t worry about looking all-knowing. Real courage apologizes when it makes mistakes. Real courage says something like: “I know that many of you want me to tell you exactly what we are going to do differently, but I won’t. I won’t because I don’t yet know. I can tell you that it will take all of us to figure this out together. I am committed to holding a vision, removing obstacles, gaining support, and helping you do what you do best. Someday, we might find it necessary to move some of the organizational boxes around, but that will be much further down the road and only when we are clear how it will facilitate decision-making and serve our vision.”

The root of the word courage is heart (from Latin cor, French coeur): The state or quality of mind or spirit that enables one to face danger, fear, or vicissitudes with self-possession, confidence, and resolution; bravery.

Before you summon your team to the next retreat, find your courage and create a venue worthy of your talent.

And hire a great facilitator.

Think you could become fluent in Spanish in a one-day workshop?

Us neither.

How about proficient on piano in one day?

Nope.

Scientific research tell us, (what you already knew intuitively), that it takes at least 21 days of practice to instill a new habit. And, mastery is another thing altogether. If Malcolm Gladwell has it right in his latest book Outliers, it takes 10,000 hours of practice to be superlative in any field.

Yet, when it comes to developing the behaviors that characterize great leadership, many clients expect mastery in a day. We firmly believe that a leadership training workshop is just the beginning.

Practice makes…
If you are in a fabulous training program (like one of ours for example!) you can gain awareness about yourself and others, practice new skills, and plan to implement the behaviors.  While helpful, it’s probably not enough to keep the momentum going while everything in your life and workplace encourages business (and behavior) as usual. If you need any evidence that this is true, just glance at that shelf in your office where good training binders go to die, collecting dust.

Real, lasting improvement begins with epiphanies and takes hold with practice. That is why we became coaches. We saw too many great people fail to turn their insights into action after the (Incredible! Amazing!) workshop ended and reality happened.

Our goal:
Change the way corporations support leadership development so that the efforts create real, sustainable, brilliant results.

We have left the land of denial where we pretended that deep change could happen in a few hours, as long as the content was well designed, the leaders well-intentioned, and the facilitator was incredible.  We want you to join us!

You need support while you create new habits, gain proficiency and eventually, fluency. That is why we created the ebook Conversations for Brilliance: Tools to Help You Inspire Extraordinary Results from Yourself and Others.

Conversations for Brilliance:
With this ebook, you can become your own personal coach and refine (or overhaul) your practice to improve the quality of your conversations, your relationships, and your results. Learning how to consistently have more powerful conversations takes practice.

Leaders don’t have the luxury of practicing their trade off the field. Every day, in every conversation, and with every decision, you are developing yourself as a manager, colleague, influencer, collaborator, parent, trusted partner, etc. You’re practicing anyway…why not get the benefit of some pragmatic, experienced help so you develop the outcomes you need?

What’s in the book:
We’ve included ideas, information, assignments, assessments, and other tools that, when applied with regularity and gusto, will shape your results in all aspects of your life.

Our mission is to help you have more powerful conversations-all conversations, whether with yourself or with others, big or small, long or short, easy or uncomfortable-so that you evoke brilliance in yourself and others.

Are you ready to have more powerful conversations and improve your results? If yes, click here to order your copy.

Testimonials
Here’s what people are saying about the book:

“Conversations for Brilliance is a powerful tool for managers at all levels who want to challenge and inspire their employees, as well as themselves, toward achieving ever improving performance. ”
- JAY S. BENET, VICE CHAIRMAN AND CFO, The Travelers Companies, Inc.

“It’s been said that the quality of our lives is determined by the quality of the questions we ask ourselves and others who are central to our success and happiness and, of course, the quality of our answers to those questions. Those who thoughtfully answer the provocative questions posed in Brilliance will have insights galore, plus a wealth of recommendations from which to choose as they step onto a more effective and compelling path. What a great resource!”
- SUSAN SCOTT, BESTSELLING AUTHOR OF Fierce Conversations, Achieving Success at Work & in Life – One Conversation at a Time and Fierce Leadership, A Bold Alternative to the Worst “Best” Practices of Business Today

“In Conversations for Brilliance, Denise and Heather succeed in communicating profound and complex leadership concepts in an accessible manner. I recommend this book for good, introspective managers looking for advice on how to grow people-advice that goes beyond the simple management or coaching how-to’s they can find elsewhere.”
- MARIA V. WAYNE, Ph.D. AND SENIOR DIRECTOR, GLOBAL LEARNING AND DEVELOPMENT, Seagate Technology

“Reaching for our potential is in our DNA; we’re each born with an innate desire to discover all the brilliance that lies within us. In Conversations for Brilliance, Denise and Heather provide a guide, a wealth of tools, and practical advice to enrich the journey of discovery. This book is a resource you will find yourself going back to again and again as you navigate the most important relationships in your life.”
- KIRSTEN WOLBERG, CIO salesforce.com

Click here to learn more and order the ebook!

One of the most powerful, reliable ways to break through is to work with a partner who, when they speak with us, is intently focused solely on our complete success. Most people don’t have someone like this in their life. And such a partner is so valuable, they are willing to pay for it. Thus, the rise of coaching as a profession.

Though skillful and effective, coaches are no magicians. If you want to improve your relationships, your results, and your satisfaction in every aspect of life, borrow the behaviors of the coaching trade and become a leader who cultivates excellence in yourself and others.

This may sound daunting. Managers lament that they don’t have time to add yet another meeting to their busy work day. We agree. Instead of trying to crow-bar disconnected development conversations into your schedules, weave these behaviors into existing conversations in ways that inspire better results.

Inspirational Conversation:
Coaching conversations don’t have to be long. Inspiration can come in an instant. You can probably recall a moment when a comment, question, or gesture profoundly affected your life’s direction.

For evidence that a brief conversation can be meaningful, look to Hawaii. Hawaiians can have a meaningful exchange using ONE WORD: Aloha. Most people know that Aloha means both “hello” and “goodbye.” Yet, there’s a much deeper, heartfelt meaning that conveys grace, respect, and goodwill. Hawaiians speak of the Aloha Spirit that imbues their world, creating a shared, sacred space.

Our ALOhA Conversation Model for evoking brilliance has four steps: 1) Assess, 2) Learn, 3) Offer help, and 4) Action.

Coaches embody this model as follows:

1. Assess:
They assess all aspects of a situation-self, other, and situation-before deciding how to react in conversation. They examine the baggage they bring to the conversation in the form of assumptions, beliefs, moods, etc. and consciously make an effort to set a positive intention for the conversation and leave unnecessary baggage at the door. If the baggage comes along, they admit it. This could look like a manager saying, “I had a terrible morning and it has nothing to do with you. I am doing my best to leave my morning behind me and be here for our conversation.” Or, “I have a lot of emotion wrapped up in this project.”

2. Learn:
Once in conversation, coaches listen before they jump. They ask questions to learn about the situation instead of making unchecked assumptions. They speak less than the other person. They ask open-ended questions that begin with “What,” “When,” and “How” to help gather information.

3.Offer help:
Once they achieve shared understanding, coaches offer help strategically. They may share an observation, give feedback, praise, or give advice. Or, they may help someone find a new way of looking at the problem that opens up possibilities. We refer to this as recasting.

4. Action:
Finally, they help people take decisive, effective, strategic action.

Not rocket science. But not easy either. We’re simply not conditioned to behave this way in conversations. Most of us make assumptions, act on them, and leave a quick conversation with mutual misunderstanding. People often leave the same meeting with different understandings of what happened and what’s expected.

Moving at warp speed, we’ve misplaced our curiosity, believing that taking time to really understand someone will create a drag. But it’s the haphazard conversations that slow us down and challenge our success. One of the easiest ways to offend someone is to tell them “I know how you feel.” People want to feel understood, and feel seen. Telling them we know how they feel, although it may take less time and may even be sincere, only pushes brilliance further away.

While it may take some effort and practice, it’s worth it to build the capability to slow down, increase you curiosity, and really understand the person before offering help.
Get good at taking these four ALOhA steps often and you’re likely to experience the following:

• You will have a greater impact in your conversations
• People will want to help you achieve your goals
• Your company will save money on leadership coaches and team performance consultants

We invite you to inspire brilliance.
Aloha

Aloha:
Folk etymology claims that the word is derived from the
Hawaiian words alo meaning “presence”, “front”, “face”, or
“share”; and ha, meaning “breath of life” or “essence of life.”

Resources:
Brilliance Inc. eBook: Conversations for Brilliance: Tools to Help You Inspire Extraordinary Results from Yourself and Others. Click here to learn more about the eBook and purchase your copy.

Quotes:

A conversation is a dialogue, not a monologue. That’s why there are so few good conversations.
~ Truman Capote

Each person’s life is lived as a series of conversations.
~ Deborah Tannen, Author

This concept of ego is a confusing one for many leaders. On the one hand, leaders have been led to believe that charisma and a big personality inspire confidence in employees and shareholders. Then, Jim Collins and team wrote the blockbuster Good to Great and reported that the greatest companies are led by humble leaders with names memorable only to those lucky enough to work with them.

I think that part of the confusion stems in part from an incorrect equating of ego and confidence.

Ego: the self especially as contrasted with another self or the world

Ego
So when we say someone has a big ego, we imply that he or she is more focused on one’s self than others. She thinks about actions and events first in terms of how they impact her or what they reveal about her, creating a wall of separation between herself and others that limits her ability to feel empathy.

This self-focus is an unnecessary and unhelpful filter that guides behavior and reduces effectiveness in all areas of life.

We tire of working for people with inflated egos. We spend unnecessary energy trying to influence them and communicate in a way that makes it through their egoistic filter. We limit the amount of information we share because we’ve learned that if it challenges the ego, it won’t be heard and we, the messenger, may suffer.

We prefer to work with people who are self-aware, not self-obsessed.

Confidence
Confidence, on the other hand, is a most desirable trait in a leader. And confidence combined with a healthy ego–where the leader has a balanced focus on herself and others--creates behaviors that can cultivate impressive results. The leaders featured in Good to Great possessed a quiet confidence.

Here are some indicators of inflated and balanced ego:

Perhaps you were reminded of an egocentric colleague in the left hand side. And maybe you even saw a glimpse of your own behaviors, thoughts, or motivations on the ego-heavy left-side list.

Good News. Anyone can develop compelling confidence.

So, how can you boost your confidence, shrink your ego, and become a leader/colleague with whom others are inspired to work?

Right-Size Your Ego:

• Observe yourself. Notice what you do and which column it falls into.
• For those behaviors that fall in the left (Inflated Ego) column, pick one and take action to employ a new behavior. Create a support network to help.
• Pick a behavior in the right (Balanced Ego) column that you already do well and find ways to maintain it and leverage it even more.
• Tell others what you are working on.
• After 3 weeks, ask people who don’t fear you to tell you how you are doing.
• Do the new behavior for 28 days until it’s in you and until you have proof that others see it.
• Consider conducting an anonymous survey to ensure your self perception aligns with others

“Enough about me. What do you think about me?”

Related post from Brilliance Inc: Are You Truly Confident?

And from Mary Jo Asmus: Pardon Me Your Ego is Showing

Children grow up and sign on for a career path that their parents wanted for them, only to wake up years later, unfulfilled, wondering whose life they have been living. Managers guide their employees to positions that will diversify their skills, trying to ensure that everyone can do everyone else’s job, and wonder why morale is low. Knowledge of what other team members do is helpful, but being expected to be good at everything your co-workers do is a different matter.

One place you rarely see this is in professional sports. Great coaches know that they have to win to keep their jobs and to keep the mob of fans from dragging them out of town. With so many eyes watching, the great coaches figure out who is good at what and they put them in roles that maximize their innate talent, passion, and learned ability. Can you imagine a coach saying to his star quarterback, “Since you’ve been doing such a great job throwing the ball, I’m going to give you a chance to build your skill at blocking and tackling. We’ll let a linebacker take your job as a stretch assignment.”

Queue the mob.

Gallup found that great managers have given up on trying to make everyone over. Instead, they look for each person’s kernel of brilliance and cultivate it. These managers post incredible results. When people get to shine at work, they are more engaged, more productive, more inspired, and inspirational. When people get to use their brilliance every day, they are more willing to pitch in on work that can be a chore, more willing to coach their peers, and more willing to stay on through difficult times.

No two cut diamonds are alike. Even in the same family, children’s talents and passions can be wildly divergent. If you want to inspire brilliance, start looking for the diamond wanting to shine through. Then help a person cultivate their unique brilliance. You may want to start with yourself.

Questions for Finding Brilliance:

• When have you felt most satisfied? What skills were you using? What were you learning? What was the environment?
• What about your job most engages you?
• What praise has meant the most to you?
• Assuming that all your needs were taken care of, what work would you do for little to no pay?
• What talent or knowledge do people seek you out for?
• What comes easily for you?

Questions for Cultivating Brilliance

• How could you build more of ____ into your job?
• What books, classes, or other development opportunities would help you grow in this area?
• What support do you need from me?

Resources:

• First, Break All the Rules: What the World’s Greatest Managers Do Differently by Marcus Buckingham and Curt Coffman
• StrengthsFinder 2.0: A New and Upgraded Edition of the Online Test from Gallup’s Now, Discover Your Strengths by Tom Rath

We’re making a departure from that sound theory.

That’s because something strange is happening in the race to the White House that deserves attention in the business world. We are actually seeing examples of positive traits that leaders everywhere can adopt.

What I find most interesting in this unprecedented race is that all of the candidates are playing themselves. That’s right. You may not like their politics, but at least you know who your choices are.

So perhaps for the first time since in politics since the beginning of the TV era, the public is seeing several authentic candidates.

Typically, candidates morph their identities depending on the state they wake up in. Iowa? Hooray for Ethanol! Florida? Hooray for subsidies to build on flood plains! Arizona? Boo to amnesty for illegal immigrants! Michigan? Boo for globalization! California? Hooray for everything!

Not so this time.

When you have a true core, people are very forgiving. People will give you the benefit of the doubt as long as they think you’re not hiding something. Forget or abandon your core, and people smell it.

In addition to authenticity, here are a few more noteworthy leadership traits on display:

• Appropriate, non-threatening display of emotion that demonstrates your humanness. Hillary’s near tears when faced with a question that hit her in the heart, were one of the factors that may have extended her candidacy. Note, this was not a Howard Dean war-cry moment.
• Respect people enough to tell them the truth. While Michigan auto workers may not have liked McCain’s admission that some jobs were not coming back, the statement preceded his victory in several states and showed that you could count on him to tell you that you had spinach in your teeth.
• Admit you’re not perfect…and then focus on the future. What do you do when someone has penned two autobiographies airing all his dirty laundry and placing the blame with no one but himself as Obama has?

While there’s no guarantee the candidates won’t resort to less noble leadership behaviors as the tension mounts, it’s a sure bet that this election will inspire fewer allergic reactions than those of the past.

Brilliant.