Are You an Ambivert?

by Denise Green | Career Satisfaction, Coaching, Communication, Emotional Intelligence, Energy, Strengths Comments | 0

Don’t Believe Every Assessment You Take

As a leadership coach, you might think I’d like personality assessments. But I don’t. It’s not that they don’t have some value.  I just think that they’re more limited than people allow for: that humans are more complex than any automatic assessment can capture.

And I don’t care what their creators and promoters say about how precise they are, I get different results depending on the time of day, what’s going on my life, and how much coffee I’ve had.

Perhaps you’ve felt boxed in by one of these reports. According to at least two instruments, I’m an Introvert. And sometimes that feels true: I do sometimes like to think quietly until I’ve fleshed out my thoughts. Other times, though, I spew nascent ideas as fast as I can think them. At times I do gain energy by being alone. But after a while I need to get up and be with people.

About 7 years ago, I came across an assessment called the Highlands Ability Battery that promised to measure innate abilities that didn’t fluctuate after the age of 14.

That was when I heard the term Ambivert for this first time. Finally, I felt understood by an assessment. It was actually worth the painstaking three plus hours to take the tests.

We Ambiverts can be very confusing to others. We can be gregarious one moment, meditative the next.  We get a charge from being with people and working on a team…until we don’t.  For me, this really resonated. I can lead a day-long workshop with passion and deep empathy. After, you can find me in a fetal position in my car, recharging my batteries.

For you all you Introverts and Extroverts, I have a message: it’s not personal, and we’re not crazy.

So What Can an Ambivert Do?

Let people know about your style: that your behavior fluctuations are not about them, just about you needing to manage energy.   Be realistic about your needs. When you need to recharge, don’t feel guilty stepping away. You’ll be more useful and nice to be around when you return. And when you’re in the mood to talk out loud, say that these are early thoughts and that you’re tossing them out. On the other hand, if you need time to think before responding, say so.  People will be less confused, and will make fewer wrong assumptions about your intent.

Think you’re an Ambivert? How can you tell? What advice do you have for others?

Book: Don’t Waste Your Talent by Don Hutcheson

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How to Begin a Great Meeting

by Denise Green | Building Teams, Communication, Effective Meetings, Emotional Intelligence, Employee Engagement, Leadership, Management Comments | 0

Herding Cats

Have you ever led a meeting where you felt that participants’ minds were somewhere else? Maybe another galaxy?

Of course not. I’m sure your meetings are scintillating.

Read this, just in case.

By investing just a few minutes at the beginning of any meeting, you can greatly improve the results AND enhance teamwork and relationships. [Read more...]

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Change How You Are, Not Who You Are

by Denise Green | Authenticity, Communication, Emotional Intelligence, Leadership, Management, Personal Development, Strengths Comments | 2

Change for Good

As an Executive Coach, my job is to help people change for good. Not everyone is ready for such a project.  Some people just want everyone around them to change instead. And others worry that if they change their behaviors, they’ll come off as inauthentic—a fake. Truth is, if you’re unable to adapt your approach to people and situations, your relationships will suffer and your career will hit a wall.

Authenticity Misunderstood

Authenticity is about being real…not rigid.  That is, it’s not about stubbornly holding on to valued personality traits—or even beliefs—that aren’t working. The most successful leaders adapt to people and situations gracefully and appropriately. [Read more...]

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Recognize Incremental Growth

by Denise Green | Coaching, Communication, Developing Others, Employee Engagement, Feedback, Gratitude, Management, Neuroleadership, Personal Development, Strengths Comments | 2

Instant Improvement?

This week I accompanied my husband to his Lasik (vision correction) surgery. It took me back 13 years to my own Lasik experience. Back then, I entered the Laser Eye Center building dependent on thick glasses. Less than 24 hours later, I  had 20/15 vision. In less than a day, I went from being unable to read a giant digital clock since age 7, to reading the ingredients on a shampoo bottle.

It got me thinking, if only all development was so quick and noticeable. But that kind of drastic improvement is rare (not to mention expensive and risky).

In the absence of sudden conversions, we’re often blind to our own progress until someone comments, “Hey, have you lost a few pounds?” or “You seem happier.” or “You’re listening better.” One group-coaching participant recently said to a peer, “You seem calmer in meetings.” She didn’t fully appreciate this new way of being until he named it. At the program’s end, she said that his comment was one of the most memorable and affirming moments. When others notice, our improvement becomes more real.

Reflecting Brilliance

Over the course of a few months with a coach, participants re-invent themselves gradually but certainly. One of the most important things a coach does is hold up the mirror and acknowledge real changes.

One of the greatest gifts we can give others–colleagues, friends, family– [Read more...]

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The Key to Delivering Feedback Well

by Denise Green | Authenticity, Building Teams, Coaching, Communication, Developing Others, Feedback, Management Comments | 2

Think about someone you’d like to give corrective feedback to.

Now, imagine yourself about to have a conversation with them about this thing that’s been bugging you.

I bet you feel warm and fuzzy, brimming with anticipation to have this conversation.

No?

Many of us hate the thought of giving feedback so much that we go to great lengths to avoid having the conversation. We may try other strategies to change their behavior that don’t involve actually directly talking to them about it: avoid them; hint about what bothers us; talk to other people about them; or–my personal favorite–resent them for the thing they don’t even realize they’re doing.

Perhaps, if you’re a manager, you just store up all the examples until annual performance review, where you do a surprise macabre unveiling.

That always works out well.

Why do we do this?

Are we cowards? Cruel? I don’t think that’s really it.

I think we fear that someone will get hurt. And most of us don’t relish the thought of causing pain.

There’s lots of advice about do’s and dont’s of feedback. We have a Brilliance Inc feedback delivery model: 5 steps in 30 seconds.*

But I want to talk about something more important than technique.

Intention.

You can follow all the steps you learned in Management 101 training, but if you don’t have the right mindset, you’ll fail to inspire new behaviors and you may cause more harm than good to your relationship and their engagement.

If you enter the conversation worried about causing injury, how might that affect your delivery?

You’re likely to be unclear, uncomfortable, and defensive. Plus, you’ll unconsciously deliver the message through your body language and energy that there’s something to fear. No wonder people want to hide under the desk when they hear the dreaded phrase, “Can I give you some feedback?” Bombs away!!!!!!!!!!!

A New Context About Feedback

What would happen–to you, to your message, to them–if you shifted your intention? If you entered the conversation as though you were about to unveil a gift? A gift that will help this person grow and improve how other perceive him. A gift that others were not confident or generous enough to give.

You’d likely be more at ease and they wouldn’t detect any wonky nervousness that signals a subconscious warning to raise defenses.

A Graceless Gift

I will never forget a bit of feedback I received early in my career. I was 23, a month on the job in Corporate Finance at Oracle, when the Controller stopped about a 2 feet in front of me, pointed at my mouth and said, “We have a dental plan, you know.”

I had gotten so used to my front tooth, broken when I was 8, now discolored and misshapen, that I failed to notice it. Yet, it was one of the first things people saw when I spoke or smiled. And I was so used to living on a student budget, fixing it wasn’t even on my radar.

Was his delivery graceful? No. But it was authentic and carried no ill will. Plus, his very direct approach showed that he thought enough of me to give it and enough of my confidence to say it bluntly.

Was I mortified? Perhaps. I don’t remember. I do remember that within a month, I had a new, gorgeous, tooth. And that was a true gift.

I’m not suggesting you go around directly pointing out flaws. Just stop agonizing about getting the words perfect. You’re likely to stress yourself out unnecessarily and delay (possibly permanently) delivering the helpful feedback. Instead, talk with them today, bringing an intention that you care, and that you come bearing a gift.

Good intention trumps technique every time. Technique with good intention is brilliance.


Let us know how it goes.

*Stay tuned for our free video training on delivering feedback! 5 Steps in 30 Seconds

Related Posts: Feedback that Sticks

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