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	<title>Brilliance Inc&#187; Emotional Intelligence</title>
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	<link>http://brillianceinc.com</link>
	<description>Cultivating Leaders</description>
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		<title>Are You an Ambivert?</title>
		<link>http://brillianceinc.com/are-you-an-ambivert/</link>
		<comments>http://brillianceinc.com/are-you-an-ambivert/#comments</comments>
		<pubDate>Sat, 21 Apr 2012 01:48:15 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Career Satisfaction]]></category>
		<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Energy]]></category>
		<category><![CDATA[Strengths]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[DiSC]]></category>
		<category><![CDATA[HIghlands Ability Battery]]></category>
		<category><![CDATA[MBTI]]></category>

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		<description><![CDATA[Don&#8217;t Believe Every Assessment You Take As a leadership coach, you might think I’d like personality assessments. But I don’t. It’s not that they don’t have some value.  I just think that they&#8217;re more limited than people allow for: that humans are more complex than any automatic assessment can capture. And I don’t care what [...]]]></description>
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<p><span style="color: #800000;"><strong>Don&#8217;t Believe Every Assessment You Take</strong></span></p>
<p>As a leadership coach, you might think I’d like personality assessments. But I don’t. It’s not that they don’t have some value.  I just think that they&#8217;re more limited than people allow for: that humans are more complex than any automatic assessment can capture.</p>
<p>And I don’t care what their creators and promoters say about how precise they are, I get different results depending on the time of day, what’s going on my life, and how much coffee I’ve had.</p>
<p>Perhaps you’ve felt boxed in by one of these reports. According to at least two instruments, I’m an Introvert. And sometimes that feels true: I <em>do </em>sometimes like to think quietly until I’ve fleshed out my thoughts. Other times, though, I spew nascent ideas as fast as I can think them. At times I <em>do </em>gain energy by being alone. But after a while I need to get up and be with people.</p>
<p>About 7 years ago, I came across an assessment called the <a href="http://www.highlandsco.com/battery">Highlands Ability Battery </a> that promised to measure innate abilities that didn’t fluctuate after the age of 14.</p>
<p>That was when I heard the term Ambivert for this first time. Finally, I felt understood by an assessment. It was actually worth the painstaking three plus hours to take the tests.</p>
<p>We Ambiverts can be very confusing to others. We can be gregarious one moment, meditative the next.  We get a charge from being with people and working on a team…until we don’t.  For me, this really resonated. I can lead a day-long workshop with passion and deep empathy. After, you can find me in a fetal position in my car, recharging my batteries.</p>
<p>For you all you Introverts and Extroverts, I have a message: it’s not personal, and we&#8217;re not crazy.</p>
<p><span style="color: #800000;"><strong>So What Can an Ambivert Do?<br />
</strong></span></p>
<p>Let people know about your style: that your behavior fluctuations are not about them, just about you needing to manage energy.   Be realistic about your needs. When you need to recharge, don’t feel guilty stepping away. You’ll be more useful and nice to be around when you return. And when you’re in the mood to talk out loud, say that these are early thoughts and that you’re tossing them out. On the other hand, if you need time to think before responding, say so.  People will be less confused, and will make fewer wrong assumptions about your intent.</p>
<p>Think you&#8217;re an Ambivert? How can you tell? What advice do you have for others?</p>
<p><strong>Book:</strong><a href="http://www.amazon.com/Dont-Waste-Your-Talent-Discovering/dp/1563526115"> Don&#8217;t Waste Your Talent</a> by Don Hutcheson</p>
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		<title>Upgrade Your Life</title>
		<link>http://brillianceinc.com/lifeupgrade/</link>
		<comments>http://brillianceinc.com/lifeupgrade/#comments</comments>
		<pubDate>Sat, 17 Mar 2012 15:35:56 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Adapting to Change]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Health]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Our Favorites]]></category>
		<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[Relationship & Trust]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[Denise Green]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[health]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[Jack Canfield]]></category>
		<category><![CDATA[leadership development]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[rheumatoid]]></category>

		<guid isPermaLink="false">http://brillianceinc.com/?p=1931</guid>
		<description><![CDATA[Our Most Useful Tool for Change At Brilliance Inc, we&#8217;re dedicated to helping leaders change for good. Want to know how you can use our most powerful technique to get better results in any area of your life? Watch the video to find out why no amount of will-power is enough to sustain change, unless [...]]]></description>
			<content:encoded><![CDATA[<p><span style="color: #800000;"><strong><a href="http://brillianceinc.com/wp-content/uploads/2012/03/freedom-businesswoman-iStock_000002545349Medium.jpg"><img class="alignleft size-medium wp-image-1940" title="Businesswoman shouting her victory to the world" src="http://brillianceinc.com/wp-content/uploads/2012/03/freedom-businesswoman-iStock_000002545349Medium-300x199.jpg" alt="" width="300" height="199" /></a>Our Most Useful Tool for Change</strong></span></p>
<p>At Brilliance Inc, we&#8217;re dedicated to helping leaders <strong>change for good</strong>. Want to know how you can use our most powerful technique to get better results in any area of your life?</p>
<p>Watch the video to find out why <strong>no amount of will-power is enough to sustain change,</strong> unless you do this first.</p>
<p>And if you&#8217;re arriving here from YouTube, get the tools below the video and begin your assessment now!</p>
<p>While you&#8217;re here, leave a comment and <strong>SUBSCRIBE to this blog</strong> so you don&#8217;t miss valuable information and tools.</p>
<p><em><strong>Here&#8217;s to your success!</strong></em></p>
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<p><span style="color: #800000;"><strong>Bonus: My Health Team</strong></span></p>
<p><span style="color: #800000;"><span style="color: #000000;">Here are some of the amazing resources that my beliefs about health have led me to. Please add your resources in the comments section!</span></span></p>
<p><span style="text-decoration: underline;"><strong>Allergy &amp; Auto-Immune </strong></span></p>
<ul>
<li> <a href="www.naet.com ">NAET</a></li>
<li><a href="http://www.bioset.net/index.htm">Dr. Ellen Cutler,</a> BIOSET (A high-tech, modern upgrade of NAET)</li>
</ul>
<p><span style="text-decoration: underline;"><strong>Body Worker</strong></span></p>
<ul>
<li><a href="http://learninginaction.org/sonja-sutherland">Sonja Sutherland Feldenkrais </a>Berkeley</li>
</ul>
<p><span style="text-decoration: underline;"><strong>Chiropractor:</strong></span></p>
<ul>
<li>Leo Cannone (San Leandro): 510-352-6033</li>
<li>Beth Marx (Oakland) 510-834-1557</li>
</ul>
<p><span style="text-decoration: underline;"><strong>Cranial Sacral &amp; Visceral:</strong></span></p>
<ul>
<li>Lianne (Berkeley) 510 704-0120</li>
<li><a href="www.stephaniewilger.net">Stephanie Wilger</a> (Berkeley &amp; Santa Cruz)</li>
</ul>
<p><strong><span style="text-decoration: underline;">MDs</span></strong></p>
<ul>
<li><a href="http://www.drcamphealth.com/">Morgan Camp, M.D.</a> (balance &amp; mojo restorer) Mill Valley, CA</li>
<li><a href="http://www.soarspine.com/contact.htm">Robert Gamburd</a> (Physiatrist and Jock Doc)</li>
<li><a href="http://www.drrajpatel.net/">Raj Patel </a>(South Bay Guru and Holistic MD)</li>
</ul>
<p><span style="text-decoration: underline;"><strong>Vision Correction (Lasik)</strong></span></p>
<ul>
<li><a href="http://www.lasikdocs.com/gary-kawesch.html">Laser Eye Center of Silicon Valley: Gary Kawesch</a></li>
</ul>
<p><span style="text-decoration: underline;"><strong>Books to Upgrade Your Beliefs</strong> <strong>About Money, Health, Aging &amp; Possibility</strong></span></p>
<p><strong> </strong></p>
<p><strong> </strong></p>
<ul>
<li><a href="http://www.amazon.com/Trance-Scarcity-Holding-Breath-Living/dp/1576754391/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1315410024&amp;sr=1-1">The Trance of Scarcity</a>,</li>
<li> <a href="http://www.amazon.com/Get-Off-Your-But-Self-Sabotage/dp/0470399937/ref=sr_1_1?ie=UTF8&amp;qid=1331761869&amp;sr=8-1">Get Off Your &#8216;But</a>&#8216;, Sean Stephenson</li>
<li><a href="http://www.amazon.com/Counterclockwise-Mindful-Health-Power-Possibility/dp/0345502043/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1331762040&amp;sr=1-1">Counterclockwise,</a> Ellen Langer</li>
</ul>
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		<title>How to Begin a Great Meeting</title>
		<link>http://brillianceinc.com/greatmeeting/</link>
		<comments>http://brillianceinc.com/greatmeeting/#comments</comments>
		<pubDate>Sun, 04 Mar 2012 14:45:27 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Building Teams]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Effective Meetings]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Denise Green]]></category>
		<category><![CDATA[effective meetings]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[leadership development]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://brillianceinc.com/?p=1876</guid>
		<description><![CDATA[Herding Cats Have you ever led a meeting where you felt that participants&#8217; minds were somewhere else? Maybe another galaxy? Of course not. I&#8217;m sure your meetings are scintillating. Read this, just in case. By investing just a few minutes at the beginning of any meeting, you can greatly improve the results AND enhance teamwork [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://brillianceinc.com/wp-content/uploads/2012/02/head-in-the-clouds-iStock_000018039503Small.jpg"><img class="alignleft size-medium wp-image-1883" title="Head in the clouds" src="http://brillianceinc.com/wp-content/uploads/2012/02/head-in-the-clouds-iStock_000018039503Small-200x300.jpg" alt="" width="200" height="300" /></a><span style="color: #800000;"><strong>Herding Cats</strong></span></p>
<p>Have you ever led a meeting where you felt that participants&#8217; minds were somewhere else? Maybe another galaxy?</p>
<p>Of course not. I&#8217;m sure your meetings are scintillating.</p>
<p>Read this, just in case.</p>
<p>By investing just a few minutes at the beginning of any meeting, you can greatly improve the results AND enhance teamwork and relationships.<span id="more-1876"></span></p>
<p><span style="color: #800000;"><strong>Step One:</strong><strong> Find Their Mind</strong></span></p>
<p>The best meetings I&#8217;ve observed, attended, or run, always begin with a simple check in, where the meeting leader asks, &#8220;What&#8217;s going on in your life that has the potential to distract you?&#8221;</p>
<p>In one recent meeting, the group learned that: one person was hungry; another was nervous about a new boss starting the following day; another had a toddler at home who was getting over the flu; and another had a family member who was in critical care after being hit by a car.</p>
<p>Having all this messy internal dialogue out in the open helps in several ways. First, just by sharing it aloud, people are <strong>more able to let go and focus</strong>. Second, people gain a greater <strong>appreciation and empathy for others </strong>as whole people, not just colleagues or competitors. Third, it helps you facilitate the meeting <strong>with confidence instead of making bad assumptions</strong> about why someone is looking at their phone or the clock.</p>
<p>As a bonus, it helps you quickly assess how much<strong> trust</strong> exists on the team.</p>
<p><strong><span style="color: #800000;">Step Two: Bring Them Back to Earth</span><br />
</strong></p>
<p>Once everyone has shared, it&#8217;s time to orient them to the present moment and task.</p>
<p>First, have them focus on <strong>something sensory:</strong> their feet on the floor or ambient noise like the sound of a clock or air conditioning. This important step can take as little as 30 seconds and gets people out of the clouds of thought.</p>
<p><strong><span style="color: #800000;">Step Three: Orient to A New, Shared Destination</span><br />
</strong></p>
<p>In this last step, you set them up mentally for the best possible outcomes.</p>
<p>1. Ask them to <strong>envision an ideal outcome </strong>for the meeting as if it already happened.</p>
<p>2. Ask them to think silently about <strong>what quality</strong> they need to bring to this conversation. Possibilities include: patience, empathy, listening with curiosity, brevity and humor. Have them write it down.</p>
<p><strong><span style="color: #800000;">When to Use This Process?</span></strong></p>
<p>Do this anytime you want to enhance focus and cooperation.</p>
<p>Worried that you won&#8217;t have time? Ask people to share their distraction in one sentence. Then model it yourself. While they may think you&#8217;re a little wacky the first time you do it, it only takes once for people to appreciate this process. So if you&#8217;re feeling awkward, add that to your share.</p>
<p>As the leader, you calibrate the level of authenticity and openness when you share first.</p>
<p><span style="color: #800000;"><strong>Summary</strong></span></p>
<p>Allowing people to be human for a few minutes at the beginning of a meeting will make a huge difference in your results.</p>
<p style="text-align: center;"><em>We hire people for their skills but the whole person shows up.</em></p>
<p style="text-align: center;"><em>- Chester Bernard</em></p>
<p style="text-align: left;"><span style="color: #000000;">One Final Tip. Offer</span> food and caffeine.</p>
<p style="text-align: left;"><span style="color: #800000;"><strong>More Resources:</strong></span></p>
<p style="text-align: left;"><strong>Video: </strong>Grab this video on our Facebook <a href="http://www.facebook.com/EvokeBrilliance?sk=app_190435500990432">Welcome Page</a> about <a href="http://www.facebook.com/EvokeBrilliance?sk=app_190435500990432">cutting you meeting time in 1/3</a> . Great tips from my awesome partner and Global Leadership Coach, <a href="http://brillianceinc.com/managing-partners/">Heather Andersen.</a></p>
<p style="text-align: left;"><span style="color: #800000;"><strong>Your Turn</strong></span></p>
<p style="text-align: left;">Have you tried this? How did it work? What would you add or change? Please share!</p>
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		<title>Fitting Praise</title>
		<link>http://brillianceinc.com/fittingpraise/</link>
		<comments>http://brillianceinc.com/fittingpraise/#comments</comments>
		<pubDate>Thu, 01 Mar 2012 11:24:22 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Employee Engagement]]></category>
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		<category><![CDATA[Gratitude]]></category>
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		<category><![CDATA[Management]]></category>
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		<category><![CDATA[Denise Green]]></category>
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		<guid isPermaLink="false">http://brillianceinc.com/?p=1870</guid>
		<description><![CDATA[Just Say No to &#8220;Fruitcake Praise&#8221; Great leaders know how to praise in ways that leave people feeling truly seen and appreciated. Not-so-great leaders may praise people, yet leave them feeling misunderstood, and even demotivated. Wondering how your praise habits stack up against the best? Watch this short video and in roughly 5 minutes, you&#8217;ll [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://brillianceinc.com/wp-content/uploads/2012/02/fruitcake-iStock_000010473686Medium.jpg"><img class="size-medium wp-image-1871 alignleft" title="Candied Fruit Cake" src="http://brillianceinc.com/wp-content/uploads/2012/02/fruitcake-iStock_000010473686Medium-300x225.jpg" alt="" width="300" height="225" /></a></p>
<p><strong><span style="color: #800000;">Just Say No to &#8220;Fruitcake Praise&#8221;</span></strong></p>
<p>Great leaders know how to praise in ways that leave people feeling truly seen and appreciated.</p>
<p>Not-so-great leaders may praise people, yet leave them feeling misunderstood, and even demotivated.</p>
<p>Wondering how your praise habits stack up against the best?</p>
<p>Watch this short video and in roughly 5 minutes, you&#8217;ll have all the information you need to begin inspiring anyone you meet. Plus, you&#8217;ll find out what holiday fruitcake has to do with motivating others.</p>
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		<title>Secret to Legendary Leadership</title>
		<link>http://brillianceinc.com/secret-to-legendary-leadership/</link>
		<comments>http://brillianceinc.com/secret-to-legendary-leadership/#comments</comments>
		<pubDate>Sat, 11 Feb 2012 13:09:14 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Favorite]]></category>
		<category><![CDATA[Gratitude]]></category>
		<category><![CDATA[Leadership]]></category>
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		<category><![CDATA[David Rock]]></category>
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		<category><![CDATA[EQ]]></category>
		<category><![CDATA[Herb Kelleher]]></category>
		<category><![CDATA[Jack Canfield]]></category>
		<category><![CDATA[Ken Blanchard]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[leadership development]]></category>
		<category><![CDATA[love]]></category>
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		<category><![CDATA[Southwest]]></category>
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		<category><![CDATA[Tony Hsieh]]></category>
		<category><![CDATA[Zappos]]></category>

		<guid isPermaLink="false">http://brillianceinc.com/?p=1005</guid>
		<description><![CDATA[What do the world&#8217;s most admired, effective, &#38; fulfilled leaders have that others don&#8217;t? LOVE. No, not the romantic kind. This love won&#8217;t get you in trouble with Human Resources. I&#8217;m talking about the kind of love where you genuinely care about the success and well-being of others—your family, your employees, your partners, your customers. [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://brillianceinc.com/wp-content/uploads/2011/02/sleepless-in-seattle-empire-state-building-heart.jpg"><img class="alignright size-thumbnail wp-image-1007" title="sleepless-in-seattle-empire-state-building-heart" src="http://brillianceinc.com/wp-content/uploads/2011/02/sleepless-in-seattle-empire-state-building-heart-150x150.jpg" alt="" width="150" height="150" /></a><strong> </strong></p>
<p><strong>What do the world&#8217;s most admired, effective, &amp; fulfilled leaders have that others don&#8217;t?</strong></p>
<p style="text-align: center;"><strong><span style="color: #800000;">LOVE.</span></strong></p>
<p>No, not the romantic kind. This love won&#8217;t get you in trouble with Human Resources.</p>
<p>I&#8217;m talking about the kind of love where you genuinely care about the success and well-being of others—your family, your employees, your partners, your customers.</p>
<p><strong><span style="color: #800000;">Love and the Bottom Line</span><span style="color: #800000;"> </span></strong></p>
<p>You can tell when a company has a culture of love. Flown lately? If you flew Southwest, you probably felt it.  If you called a customer service rep at Zappos, you probably felt it.<br />
<strong> </strong></p>
<p>Can you get rich without love? Sure. There are no shortage of loveless  leaders and companies who treat employees and customers as means to  profit. And they spend millions of wasted dollars and energy on  lawsuits, PR, and high employee turnover.</p>
<p>Without love, you&#8217;re missing a key strategic variable because:<span id="more-1005"></span></p>
<p style="text-align: center;"><strong><span style="color: #800000;"><span style="color: #333333;">(STRATEGY + EXECUTION) </span>(LOVE) = <span style="color: #333333;">BRILLIANT RESULTS<br />
</span></span></strong></p>
<p style="text-align: left;">When every other airline began charging for luggage, Southwest launched its<em> Bags Fly Free</em> campaign.</p>
<p style="text-align: left;">“We are convinced that not charging for bags wins us more customers,  and therefore more revenue and more profits, as compared to doing what  everybody else does, which customers universally hate. Charging for bags goes against everything we stand for.” Gary Kelly,  SWA</p>
<p>According to Kelly, Southwest has enjoyed a<a href="http://www.dmagazine.com/Home/D_CEO/2010/December/Dallas_CEO_of_the_Year_2010_Gary_Kelly_of_Southwest_Airlines.aspx"> 1 percent share shift since  other airlines began charging bag fees.</a> It brought an additional $1  billion to Southwest when bag fees were the only significant change in  the industry, he says.</p>
<p style="text-align: center;"><strong><span style="color: #800000;"><em>A company is stronger if it is bound by love rather than by fear.</em></span></strong></p>
<p style="text-align: center;">Herb Kelleher</p>
<p style="text-align: center;"><span style="color: #800000;"><strong><em>“Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.” </em></strong></span></p>
<p style="text-align: center;"><span style="color: #800000;"><strong><em> </em></strong></span>Tony Hsieh, Zappos CEO</p>
<p style="text-align: center;">(Point of interest, Hsieh lasted 5 months at his first employer, Oracle, before deciding it wasn&#8217;t for him)</p>
<p style="text-align: left;">
<p style="text-align: left;">As <a href="http://www.jackcanfield.com/">Jack Canfield </a>says, &#8220;Success leaves trails&#8221; so begin by learning what great leaders do, then emulate. Here are some great places to start.</p>
<ul>
<li><a href="http://www.amazon.com/Delivering-Happiness-Profits-Passion-Purpose/dp/0446563048/ref=sr_1_1?ie=UTF8&amp;qid=1297706062&amp;sr=8-1">Delivering Happiness</a>, Tony Hsieh</li>
<li><a href="http://www.amazon.com/Lead-Luv-Different-Create-Success/dp/B004HOEG82/ref=sr_1_6?s=books&amp;ie=UTF8&amp;qid=1297706191&amp;sr=1-6">Lead with Luv</a>, A conversation between Herb Kelleher and Ken Blanchard.</li>
<li><a href="http://www.amazon.com/Love-Killer-App-Business-Influence/dp/1400046831/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1297706371&amp;sr=1-1">Love is the Killer App</a>, Tim Sanders</li>
</ul>
<p style="text-align: left;"><strong><span style="color: #800000;">Begin Today</span></strong></p>
<p style="text-align: left;">Perhaps the greatest gift you can give someone is to listen with curiosity and focused, loving attention. Instead of trying to fix or correct, just listen. Instead of constantly looking at your phone or monitor, give them your full attention. When you feel like interrupting, close your mouth and take a breath. When they pause, ask  &#8220;what else?&#8221;</p>
<p><span style="color: #800000;"><strong>Love and Politics</strong></span></p>
<p>Who else thinks we could use a little more genuine love from our politicians? As in business, politicians can choose how they attempt to inspire action (i.e. votes and money). Sadly, leaders who demonstrate  authentic love and concern for <em>all </em>citizenry are too rare.</p>
<p style="text-align: left;"><em>If you liked (or loved) this post, please comment. Also, please tell us about your legendary leader. What did they do that made you feel the love?</em></p>
<p style="text-align: left;">
<p style="text-align: left;">
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		<title>Do You Suffer from Delusions of Smallness?</title>
		<link>http://brillianceinc.com/delusions-of-smallness/</link>
		<comments>http://brillianceinc.com/delusions-of-smallness/#comments</comments>
		<pubDate>Sat, 21 Jan 2012 21:40:39 +0000</pubDate>
		<dc:creator>BrillianceInc</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Energy]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[Denise Green]]></category>
		<category><![CDATA[health]]></category>
		<category><![CDATA[leadership development]]></category>
		<category><![CDATA[self improvement]]></category>
		<category><![CDATA[sleep]]></category>
		<category><![CDATA[Tony Schwartz]]></category>

		<guid isPermaLink="false">http://brillianceinc.com/?p=1164</guid>
		<description><![CDATA[Delusional Clients I&#8217;m fortunate to partner with clients who inspire me with their courage, vision, and wit. Sadly, many of them don&#8217;t readily see what I see in them: they fail to notice the positive impact they have on others and may suffer from doubt, guilt, and loneliness. And it&#8217;s not just top execs who [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://brillianceinc.com/wp-content/uploads/2011/03/small-boy-in-big-clothesiStock_000000422570XSmall-12.jpg"><img class="size-full wp-image-1179 alignright" title="small boy in big clothesiStock_000000422570XSmall-1" src="http://brillianceinc.com/wp-content/uploads/2011/03/small-boy-in-big-clothesiStock_000000422570XSmall-12-e1301506474442.jpg" alt="" width="284" height="423" /></a></p>
<p><span style="color: #993300;"><strong>Delusional Clients</strong></span></p>
<p>I&#8217;m fortunate to partner with clients who inspire me with their courage, vision, and wit. Sadly, many of them don&#8217;t readily see what I see in them: <strong>they fail to notice the positive impact they have on others</strong> and may suffer from doubt, guilt, and loneliness.</p>
<p>And it&#8217;s not just top execs who suffer from this delusion.</p>
<p><span style="color: #993300;"><strong>Do You Suffer from Delusions of Smallness?</strong></span></p>
<p><span style="color: #993300;"><span style="color: #000000;">Here are some indicators: </span><strong><br />
</strong></span></p>
<ul>
<li><strong>You fail to give yourself the same care</strong> and consideration as you give others (or your dog).</li>
<li>You worry that all you&#8217;ve achieved is <strong>undeserved or ephemeral.</strong></li>
<li>You treat your <strong>body as a machine </strong>that runs on coffee and doesn&#8217;t require ample rest and rejuvenation.</li>
<li>You<strong> say yes to all demands</strong> even if it means sacrificing sleep, sanity, and relationships.</li>
<li><strong>You apologize often</strong> for things outside your control, as in &#8220;I&#8217;m so sorry I didn&#8217;t respond to your 2:00 a.m. email&#8221; or &#8220;I&#8217;m so sorry it&#8217;s raining.&#8221;</li>
<li><strong>You compare</strong> yourself to others or to some ideal vision of who you think you should be.</li>
</ul>
<p><span style="color: #993300;"><strong>Reality Check</strong></span><br />
No matter who you are or what you do for a living, if you ignore your body&#8217;s needs for <strong>rest, nutrition, and exercise,</strong> it will break down someday&#8230;almost certainly at a very inconvenient time and place. (Note, it&#8217;s possible, but highly unlikely, that you&#8217;ll get lucky and earn a standing ovation from 3,000 people after passing out stage as my buddy <a href="http://www.steveroesler.com/">Steve Roesler</a> did).</p>
<p><span style="color: #993300;"><strong><span style="color: #993300;">What You Can Do About It</span><span id="more-1164"></span></strong></span></p>
<ul>
<li><strong>Make exercise, sleep, and healthy eating a priority.</strong> You don&#8217;t have to do this alone. <strong>Find partners</strong>&#8211;nutritionists, MDs, Sleep therapists, personal trainers etc. who can help you make lasting changes. Don&#8217;t give up until you have a thriving body with ample energy.</li>
<li><strong>Say &#8216;yes&#8217; to work that is the best use of you and &#8216;no&#8217; to work that can be delegated or stopped. </strong>When you delegate well you grow and inspire others.</li>
<li>Recognize what is <strong>within your sphere of control </strong>and influence, and learn to <strong>accept the rest.</strong></li>
<li><strong>Get perspective </strong>- Have a coach or HR partner interview staff to find out<strong> how you are truly perceived.</strong> <em> </em></li>
<li><strong>Get networked </strong>- Leadership is lonely.<strong> Find colleagues</strong> you can talk to honestly.</li>
<li><strong>Practice gratitude.</strong> This is one of the best ways to get out of a funk. Pay thanks to everyone and anyone who helped you get where you are: teachers, coaches, bosses, professors, the BART conductor, the assembly line worker who built your car, the barrista&#8230;you get the idea.</li>
<li><strong>Eschew perfection.</strong> Stop making homemade cookies for your child&#8217;s bake sale. Outsource everything you can and focus your attention on quality time with people you care about.</li>
<li><strong>Eschew guilt. </strong>Guilt is rarely helpful and mostly toxic and unnecessary. If you find that you&#8217;ve had an integrity outage, apologize and do better. If you&#8217;re feeling guilty for not being superhuman, get over it. Examine your choices and limitations, choose how to spend your time, and move on.</li>
<li><strong>Embrace fun. </strong>Listen to <a href="http://new.music.yahoo.com/steve-martin/tracks/cruel-shoes--1389475">vintage Steve Martin</a>. Watch stupid YouTube videos. Go on the rides with your kid. Do whatever makes you smile and belly laugh. Take things less seriously.</li>
</ul>
<p><span style="color: #993300;"><strong>Prioritize You</strong></span></p>
<p>As you examine your long to-do list, recall that in forests, thousands of small species depend on the health and strength of the tallest trees. <strong>When you take care of yourself, everyone around you benefits.</strong></p>
<p style="text-align: center;"><span style="color: #993300;"><strong><em>&#8220;Your playing small doesn&#8217;t serve the world. We are all meant to shine, as children do.&#8221;</em></strong></span></p>
<p style="text-align: center;">- Marianne Williamson</p>
<p style="text-align: left;"><span style="color: #993300;"><strong>Medical Resource </strong></span></p>
<p style="text-align: left;">I have the pleasure of recommending my MD, <a href="http://www.drcamphealth.com/">Dr. Morgan Camp </a>who specializes in helping busy executives return their bodies to balance and find optimal health. I have first-hand knowledge that he gets people thriving quickly. His office is in Mill Valley, CA and he also consults by phone. Make yourself a priority today.</p>
<p style="text-align: left;"><span style="color: #993300;"><strong>Book</strong></span></p>
<p style="text-align: left;"><a href="http://www.amazon.com/Way-Were-Working-Isnt-Performance/dp/B006G82AKI/ref=sr_1_1?ie=UTF8&amp;qid=1327183921&amp;sr=8-1">The Way We&#8217;re Working Isn&#8217;t Working </a>by Tony Schwartz</p>
<p style="text-align: left;">
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		<title>Change How You Are, Not Who You Are</title>
		<link>http://brillianceinc.com/change-how-you-are-not-who-you-are/</link>
		<comments>http://brillianceinc.com/change-how-you-are-not-who-you-are/#comments</comments>
		<pubDate>Sat, 14 Jan 2012 12:03:18 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Authenticity]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[Strengths]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[Denise Green]]></category>
		<category><![CDATA[denny]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[executive coaching]]></category>
		<category><![CDATA[LaRae Quy]]></category>
		<category><![CDATA[leadership development]]></category>
		<category><![CDATA[self improvement]]></category>
		<category><![CDATA[Steve Roesler]]></category>

		<guid isPermaLink="false">http://brillianceinc.com/?p=1810</guid>
		<description><![CDATA[Change for Good As an Executive Coach, my job is to help people change for good. Not everyone is ready for such a project.  Some people just want everyone around them to change instead. And others worry that if they change their behaviors, they&#8217;ll come off as inauthentic—a fake. Truth is, if you’re unable to [...]]]></description>
			<content:encoded><![CDATA[<p><span style="color: #800000;"><strong><a href="http://brillianceinc.com/wp-content/uploads/2012/01/facial-expresssion-iStock_000009977576Large.jpg"><img class="aligncenter size-medium wp-image-1818" title="facial expresssion iStock_000009977576Large" src="http://brillianceinc.com/wp-content/uploads/2012/01/facial-expresssion-iStock_000009977576Large-300x225.jpg" alt="" width="300" height="225" /></a>Change for Good</strong></span> <strong> </strong></p>
<p>As an Executive Coach, my job is to help people change for good. Not everyone is ready for such a project.  Some people just want everyone around them to change instead. And others worry that if they change their behaviors, they&#8217;ll come off as inauthentic—a fake. Truth is, if you’re unable to adapt your approach to people and situations, your relationships will suffer and your career will hit a wall.</p>
<p><strong><span style="color: #800000;">Authenticity Misunderstood</span> </strong></p>
<p style="text-align: left;">Authenticity is about being real&#8230;not rigid.  That is, it’s not about stubbornly holding on to valued personality traits—or even beliefs—that aren&#8217;t working.  The most successful leaders <strong>adapt to people and situations gracefully</strong> and appropriately. <span id="more-1810"></span></p>
<p><span style="color: #800000;"><strong>Authentically Adaptive</strong></span></p>
<p>I once had the pleasure of working for an inspiring leader who made the difficult transition from mid-level manager to C-suite executive.  Three of his most prized personal qualities were:</p>
<ul>
<li> Passionate</li>
<li>Gregarious</li>
<li>Intelligent</li>
</ul>
<p>Culled while growing up in the Middle-East, and honed for business in New York City, these traits were part of a mixture that propelled him to success. It wasn’t until he landed a job in Northern California, in a company culture known for being ‘nice’ and agreeable, that he rain into trouble.</p>
<p>With the help of a coach, he came to quickly see that people were misunderstanding his intent. People thought he was intimidating, closed-minded, and a poor listener.  His communication style was masking qualities and values such as being open to influence and deep care for others.  He could have claimed that these traits were “part of his DNA,” but he cared more about being effective than being rigidly right.  <span style="color: #800000;"><strong> </strong></span></p>
<p><span style="color: #800000;"><strong>You Are Bigger than Your Personality</strong></span></p>
<p>Contrary to what you might have heard, your MBTI, DiSC – or any other personality inventory score—is not etched in stone, and is certainly not an excuse for poor adaptability.  <strong>You are responsible for your beliefs, values, and behaviors. </strong>And you can change them. <strong><br />
</strong></p>
<p><span style="color: #800000;"><strong>Assess Yourself</strong></span></p>
<p>Authenticity requires a <strong>deep understanding of yourself.</strong> Adaptability requires a<strong> deep understanding of others: </strong>what they need and how you affect them.</p>
<p>Before you can make any changes, you must first get an objective assessment of what is and isn&#8217;t working. Here&#8217;s one way:</p>
<p style="padding-left: 30px;">1. Make a list of valued traits that best describe you.</p>
<p style="padding-left: 30px;">2. Find  someone you respect, who can be objective and honest with you. If you don’t  have such a person, consider using a neutral party like a coach.</p>
<p style="padding-left: 30px;">3. Ask this neutral person: When does this quality work well? When  does it undermine me?</p>
<p style="padding-left: 30px;">For example, let’s assume you describe yourself  as <em>passionate. </em>They might tell you that this trait:</p>
<blockquote>
<ul>
<li> Works well when you devote passion to developing your team.</li>
<li>Undermines you when you devote passion to winning an argument.</li>
</ul>
</blockquote>
<p><span style="color: #800000;"><strong>Authentic Advice From an Undercover FBI Agent<br />
</strong></span></p>
<p>Still doubt whether you can be authentic and adaptive at once? This post was inspired by <a href="http://www.laraequy.com/blog/">LaRay Quy</a>, who wrote <a href="http://michaelhyatt.com/5-ways-to-become-a-more-authentic-leader">5 Ways to become a more authentic leader</a>. I suspect that if she can figure out how to call up her authentic self while serving as an undercover FBI agent, we normal folk can too.</p>
<p style="text-align: center;"><em><span style="color: #800000;">“People can spot inauthenticity from fifty paces. Show up as yourself consistently. Unless of course, you are a jackass.”</span></em></p>
<p style="text-align: center;"><em>- Susan Scott, <a href="http://www.amazon.com/Fierce-Leadership-Alternative-Practices-Business/dp/038552904X/ref=sr_1_2?ie=UTF8&amp;qid=1326304005&amp;sr=8-2">Fierce Leadership</a></em></p>
<p><span style="color: #800000;"><strong>Other Resources</strong></span></p>
<ul>
<li><strong>Book: </strong><a href="http://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304/ref=sr_1_1?ie=UTF8&amp;qid=1326217094&amp;sr=8-1">What Got You Here Won’t Get You There:</a> <a href="http://www.marshallgoldsmithlibrary.com/html/marshall/Marshall-Goldsmith.html">Marshall Goldsmith</a>. Learn the habits every manager needs to break to successfully transition to senior leadership</li>
</ul>
<ul>
<li><strong>Blog Posts: </strong>
<ul>
<li><a href="http://www.buildingpersonalstrength.com/2010/12/breaking-bad-habits-huge-insight.html">Breaking  Bad Habits</a> by <a href="http://www.buildingpersonalstrength.com/">Denny Coates</a></li>
<li><a href="http://michaelhyatt.com/5-ways-to-become-a-more-authentic-leader.html#respond">5 Ways to Become a More Authentic Leader</a> by <a href="http://www.laraequy.com/blog/">LaRae Quy,</a> posted by <a href="http://michaelhyatt.com/">Michael Hyatt</a></li>
<li>To learn whether you&#8217;re coachable, check out this great blog post by Steve Roesler: <a href="http://www.allthingsworkplace.com/2011/12/5-ways-to-be-coachable.html">5 Ways to be Coachable</a></li>
</ul>
</li>
</ul>
<p><span style="color: #800000;"><strong>We&#8217;d like to hear from you!</strong></span></p>
<p>How do you adapt your favorite personality traits to people and situations? We&#8217;d love to know!</p>
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		<title>Flex Your Do-Gooder Muscles</title>
		<link>http://brillianceinc.com/flex-your-do-gooder-muscles/</link>
		<comments>http://brillianceinc.com/flex-your-do-gooder-muscles/#comments</comments>
		<pubDate>Sat, 03 Dec 2011 16:27:40 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Management]]></category>
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		<category><![CDATA[Denise Green]]></category>
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		<category><![CDATA[EQ]]></category>
		<category><![CDATA[heroic leadership]]></category>
		<category><![CDATA[horic imagination project]]></category>
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		<category><![CDATA[philip zimbardo]]></category>
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		<category><![CDATA[stanford prison experiment]]></category>

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		<description><![CDATA[(This post may look a little long because it&#8217;s packed with juicy quotes and ideas for you to put into practice.) Dr. Jekyll Most of us like to think we’re good people and that, if put in an unethical or dangerous situation, we&#8217;d do the right, noble thing. We claim assuredly that if given power, [...]]]></description>
			<content:encoded><![CDATA[<p><img src="file:///Users/denisegreen/Library/Caches/TemporaryItems/moz-screenshot-1.png" alt="" /></p>
<p><a href="http://brillianceinc.com/wp-content/uploads/2011/11/devil-on-shoulder-iStock_000013967682Small.jpg"><img class="size-medium wp-image-1766 alignleft" title="devil on shoulder iStock_000013967682Small" src="http://brillianceinc.com/wp-content/uploads/2011/11/devil-on-shoulder-iStock_000013967682Small-300x198.jpg" alt="" width="300" height="198" /></a><em>(This post may look a little long because it&#8217;s packed with juicy quotes and ideas for you to put into practice.) </em></p>
<p><strong><span style="color: #800000;">Dr. Jekyll</span></strong></p>
<p>Most of us like to think we’re good people and that, if put in an unethical or dangerous situation, we&#8217;d do the right, noble thing. We claim assuredly that if given power, we’d wield it fairly; or that we&#8217;d call the police if we saw someone getting abused.</p>
<p>Perhaps.</p>
<p>But study after troubling study shows that the majority of us, when put in certain difficult circumstances, would act in ways we&#8217;d later be ashamed of. The truth is, while on the fringes of society we can talk about saints and sociopaths, we are all capable of good <em>and </em>evil.</p>
<p><span style="color: #800000;"><strong>Mr. Hyde</strong></span></p>
<p>I had the pleasure of listening to Philip Zimbardo at a recent Neuroleadership Conference. Since then, I&#8217;ve been thinking a lot about good and evil. While you may not recognize his name, you&#8217;re probably familiar with his infamous 1971 <a href="http://www.prisonexp.org/">Stanford Prison Experiment </a>where normal, healthy people cast as guards became sadistic authoritarians, while those cast as prisoners became hopeless and traumatized. The 2-week simulation experiment was cut short after just 6 days.</p>
<p>People aren&#8217;t born heroes. Our brains run on a 100,000-year-old operating that errs on the side of self-protection and suspicion. Scientists literally refer to it as negativity bias. Put in a threatening situation, our brain makes <strong>saving ourselves top priority.</strong></p>
<p>While it may not be our default nature to act in others’ best interest, we can retrain ourselves. We can build a heroic brain and become the person we’d like to be &#8212; the person we claim to be. And when we act heroically, we improve our home environment, work environment, and communities. In essence, we improve the lives of everyone we touch, including our own.</p>
<p>Here are some essential hero-building steps:<span id="more-1729"></span></p>
<p><span style="color: #800000;"><strong>Building Heroic Muscles </strong></span><a href="http://brillianceinc.com/wp-content/uploads/2011/11/boy-hero-flex.jpg"><img class="alignright size-full wp-image-1750" title="boy hero flex" src="http://brillianceinc.com/wp-content/uploads/2011/11/boy-hero-flex.jpg" alt="" width="426" height="282" /></a></p>
<p><strong>1.	First: acknowledge your fallibility.</strong> Ignoring our dark self self doesn’t make it go away. It just hides until one day in a weak moment it inconveniently emerges (like Mel Gibson getting caught in a drunken, racist rant, or a sanctimonious AWOL politician found Tango-ing with his mistress in Argentina). It doesn&#8217;t do us any good to label deeds, thoughts, or people as evil. Rather, know that<em> any </em>person is capable of making bad choices that can create horrible irreversible ripples.</p>
<p><strong>2. Second, notice your ripple. </strong>Done anything you&#8217;re not proud of? Maybe you raised your voice at your child, or rolled your eyes in a meeting. Or maybe you just forgot to thank someone for their efforts. Stop shaming yourself (or making excuses) and get to work by first apologizing, and then doing better. <strong><br />
</strong></p>
<p><strong>3. Third: start practicing small acts of kindness.</strong> You become what you practice. Put a Tibetan monk in an MRI, and you&#8217;ll see a brain that&#8217;s trained to tilt heavily toward compassion and kindness. But you don&#8217;t have to meditate to re-train your brain. And you don’t have to be anyone special to be a hero. We often think of heroes as extraordinary people doing big things. But, as Zimbardo explains, heroes are ordinary people acting selflessly to protect or improve the lives of others. <strong>Heroes take positive action, where others stand by and justify their inaction.</strong></p>
<p style="padding-left: 30px;"><span style="color: #800000;"><em><strong>Here are some small actions that can go a long way toward improving others’ lives: </strong></em></span></p>
<p style="padding-left: 30px;">- Listen to someone without judgment.</p>
<p style="padding-left: 30px;">- Compliment someone you care about (without expecting anything in return).</p>
<p style="padding-left: 30px;">- Compliment a stranger (without expecting anything in return).</p>
<p style="padding-left: 30px;">- Ask the cashier how her day is going&#8230;then listen.</p>
<p style="padding-left: 30px;">- Give your change to someone in need.</p>
<p style="padding-left: 30px;">- Talk to the shy person at the holiday party.</p>
<p style="padding-left: 30px;">- When talk about someone turns negative, instead of piling on, say something kind.</p>
<p style="padding-left: 30px;">- Stop and give a confused tourist directions.</p>
<p style="padding-left: 30px;">- Listen to your partner, your child, your mother &#8211;anyone you think you know well &#8212; with genuine curiosity and wonder.</p>
<p style="padding-left: 30px;">- Instead of getting angry or blaming someone at work when something fails, assume good intent, pick up the phone or walk over to them, and seek to understand their point of view.</p>
<p style="padding-left: 30px;">- If you like to talk, keep your views to yourself in your next meeting and ask others for their opinions. Then listen without interrupting.</p>
<p style="padding-left: 30px;">- Thank someone.</p>
<p style="padding-left: 30px;">- Apologize.</p>
<p style="padding-left: 30px;">- Forgive someone you&#8217;ve held a grudge against.</p>
<p style="padding-left: 30px;">- Forgive yourself.</p>
<p style="padding-left: 30px;">- Admit your mistakes.</p>
<p style="padding-left: 30px;">- Acknowledge your weaknesses.</p>
<p style="padding-left: 30px;">- For every holiday gift you purchase, add a small (or big) donation to a trusted charity like <a href="http://www.oxfamamericaunwrapped.com/home.php">Oxfam</a> who will make the most of your gift so that it improves lives.</p>
<p><span style="color: #800000;"><strong>Ta-Da, Brilliance!</strong></span></p>
<p>With practice, you&#8217;ll break free of your default inertia and find that acting positively comes naturally. You also run a serious risk of creating an engaging, trusting work environment where people are free to speak and act without fear.</p>
<p style="text-align: center;">— — — — —</p>
<p style="text-align: center;"><span style="text-decoration: underline;"><span style="color: #800000;"><strong>Quotes</strong></span></span></p>
<p style="text-align: center;">&#8220;If only there were evil people somewhere insidiously committing evil deeds, and it were necessary only to separate them from the rest of us and destroy them. <strong> </strong></p>
<p style="text-align: center;"><strong>But the line dividing good and evil cuts through the heart of every human being. </strong></p>
<p style="text-align: center;">And who is willing to destroy a piece of his own heart?&#8221;</p>
<p style="text-align: center;"><em>Aleksandr Solzhenitsyn, </em><span style="text-decoration: underline;">The Gulag Archipelago</span></p>
<p style="text-align: center;">— — — — —</p>
<p style="text-align: center;">
<p style="text-align: center;">
<p style="text-align: center;"><strong>&#8220;With the benefit of hindsight, I wish I had done more.&#8221; </strong></p>
<p style="text-align: center;"><em>- Joe Paterno</em></p>
<p style="text-align: center;">— — — — —</p>
<p style="text-align: center;">
<p style="text-align: center;">
<p style="text-align: center;"><span style="text-decoration: underline;"><span style="color: #800000;"><strong>Legend</strong></span></span></p>
<p style="text-align: center;">An old Cherokee is teaching his grandson about life.</p>
<p style="text-align: center;">&#8220;A fight is going on inside me,&#8221; he said to the boy.</p>
<p style="text-align: center;">&#8220;It is a terrible fight and it is between two wolves. One is evil &#8211; he is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego.&#8221;</p>
<p style="text-align: center;">He continued, &#8220;The other is good &#8211; he is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion, and faith.</p>
<p style="text-align: center;">The same fight is going on inside you &#8211; and inside every other person, too.&#8221;</p>
<p style="text-align: center;">The grandson thought about it for a minute and then asked his grandfather, &#8220;Which wolf will win?&#8221;</p>
<p style="text-align: center;">The old Cherokee simply replied,</p>
<p style="text-align: center;">&#8220;The one you feed.&#8221;</p>
<p style="text-align: center;">
<p><span style="color: #800000;"><strong>Video:</strong></span></p>
<p>Phil Zimbardo talks about his new mission: <a href="http://blog.ted.com/2011/02/03/phil-zimbardo-and-the-heroic-imagination-project-ted-blog-exclusive-video/">The Heroic Imagination Project</a></p>
<p><strong><span style="color: #800000;">Check out our related post:</span></strong> <a href="http://brillianceinc.com/how-to-tell-if-you-work-in-a-fear-ridden-environment/">How to Tell if You Work in a Fear Ridden Environment</a> with to-do list for the courageous manager</p>
<p><span style="color: #800000;"><strong>We&#8217;d love to hear from you!</strong></span></p>
<p>- What small gesture has made a positive difference in your life?</p>
<p>- Which small act will you begin taking today?</p>
<p>- What other small heroic acts do you recommend?</p>
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		<title>Choose Your Mood</title>
		<link>http://brillianceinc.com/choose-your-mood/</link>
		<comments>http://brillianceinc.com/choose-your-mood/#comments</comments>
		<pubDate>Tue, 28 Jun 2011 18:02:07 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Coaching]]></category>
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		<description><![CDATA[Had any negative thoughts recently that you just couldn&#8217;t seem to shake? Maybe someone cut you off in traffic and it bugged you the whole commute. Or maybe the company issued yet another dictum that had you steaming all day. Or maybe you keep running a frustrating conversation over and over again in your mind. [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;">
<div id="attachment_1488" class="wp-caption aligncenter" style="width: 350px"><a href="http://brillianceinc.com/wp-content/uploads/2011/06/which-mood-iStock_000001014079XSmall.jpg"><img class="size-full wp-image-1488 " title="which mood iStock_000001014079XSmall" src="http://brillianceinc.com/wp-content/uploads/2011/06/which-mood-iStock_000001014079XSmall.jpg" alt="" width="340" height="226" /></a><p class="wp-caption-text">Which mood will it be?</p></div>
<p><span style="color: #000000;"><strong>Had any negative thoughts recently that you just couldn&#8217;t seem to shake? </strong></span></p>
<p>Maybe someone cut you off in traffic and it bugged you the whole commute. Or maybe the company issued yet another dictum that had you steaming all day. Or maybe you keep running a frustrating conversation over and over again in your mind. Ever get home and dump accumulated frustration on the closest innocent victim?</p>
<p><span style="color: #800000;"><strong>Blame it on your left brain. </strong></span></p>
<p>Actually, make that a peanut-sized area of your left brain.</p>
<p>Our left brain is our story-teller. Its job is to make sense of moment-by-moment inputs. And since it never has all the data it needs, it fills in the gaps, weaving so seamlessly that the story in our head feels like the inescapable <strong>truth</strong>. The cells that comprise this story-teller part of our brain are about the size of a peanut. Yet, they do their job so well, we ride along as if we had no choice, letting it loop and continually flood our bodies with cortisol and other stress-related chemicals.</p>
<p>According to Jill Bolte-Taylor &#8212; brain scientist, stroke survivor, and author &#8212; getting hooked on emotionally charged narratives of anger, resentment, guilt, shame, or fear for long periods <strong>can have devastating consequences on our physical and mental well-being</strong> because of the powerful ways they affect our emotional and physiological circuitry.</p>
<p>It&#8217;s vital to our health and relationships that we learn how to experience the emotion and then shift away.</p>
<p>And if you&#8217;re in a leadership role (at work or home), it&#8217;s vital to the mental and physical health of everyone around you because <strong>a leader&#8217;s mood is contagious. </strong></p>
<p><span style="color: #800000;"><strong>90 Seconds of Pain<span id="more-1465"></span><br />
</strong></span></p>
<p>One of my favorite insights from Taylor&#8217;s book, <span style="text-decoration: underline;"><a href="http://www.amazon.com/s/ref=nb_sb_ss_c_1_20?url=search-alias%3Dstripbooks&amp;field-keywords=my+stroke+of+insight&amp;x=0&amp;y=0&amp;sprefix=my+stroke+of+insight">My Stroke of Insight</a></span>, is that it takes 90 seconds for an emotionally-charged thought to move through the body. In those 90 seconds you may have symptoms like shortness of breath, jaw tension, chest-ache, a strong desire to choke someone (to name a few) while the thought-induced chemicals move through your cells. After 90 seconds, the blood stream is clear of it.</p>
<p>So why don&#8217;t we feel better after 90 seconds?</p>
<p>If allowed, the peanut-brain will keep weaving a story and keep  dumping stress chemicals into the body. You have to interrupt the story and redirect your attention. You have to take control.</p>
<p><span style="color: #800000;"><strong>5 Steps to Shift the Barreling Thought-Train to a Better Track </strong></span></p>
<p style="padding-left: 30px;"><strong>1. Notice the thought</strong></p>
<p style="padding-left: 30px;">Before you can shift away from the damaging story, you have to notice that your brain is <em>telling</em> a story! Most of us let our thoughts drive us instead of making conscious decisions about what we think.</p>
<p style="padding-left: 30px;"><strong>2. Bring your attention to your body</strong></p>
<p style="padding-left: 30px;">Allow your body to experience the reaction. What part of your body is affected? For me, my facial muscles tense and my breath gets shallow. Then, move your attention to your feet and feel your feet against your shoes. Take a deep breath, notice sounds and smells in the room.</p>
<p style="padding-left: 30px;"><strong>3. Deliberately shift to a different thought </strong>that brings a sense of ease and pleasure. Bolte-Taylor suggests thinking about one of the following:</p>
<blockquote>
<ul>
<li>something<strong> fascinating</strong> <em>or</em></li>
<li>something that <strong>brings you joy</strong> <em>or</em></li>
<li>something you would <strong>like to do</strong></li>
</ul>
</blockquote>
<p style="padding-left: 30px;"><strong>4.  Feel the new physical sensations.</strong> Once you&#8217;ve jumped off the negative loop, allow the tense muscles to  loosen and notice what peace feels like in your body.</p>
<p style="padding-left: 30px;"><strong>5. Repeat. </strong>You&#8217;ll have ample opportunities to practice. Over time, you can make the shift quicker, and more often, resulting in better mental and physical health, freeing you up to share your talents and positively affect others.</p>
<p>These steps are immensely harder to do when you are sleep-deprived or otherwise incapacitated. Check out our recent post &#8212; <a href="http://brillianceinc.com/not-enough/">Tools Are Not Enough</a> &#8212; about seeking support from many directions so you can take control of your moods and your life.</p>
<p><span style="color: #800000;"><strong>Some Resources</strong></span></p>
<p><strong>Complimentary <a href="http://brillianceinc.com/wp-content/uploads/2011/06/Thoughts-Upgrade-2011.pdf">thought-shifting tool </a></strong>that we use with our clients</p>
<p><strong>Related posts: </strong><a href="http://brillianceinc.com/best-director/">Best Director</a></p>
<p><strong>Video:</strong><a href="http://www.ted.com/talks/jill_bolte_taylor_s_powerful_stroke_of_insight.html"> Jill Bolte-Taylor&#8217;s inspirational, memorable TEDtalk</a></p>
<p><strong>Book: </strong><a href="http://www.amazon.com/s/ref=nb_sb_ss_c_1_20?url=search-alias%3Dstripbooks&amp;field-keywords=my+stroke+of+insight&amp;x=0&amp;y=0&amp;sprefix=my+stroke+of+insight">My Stroke of Insight</a> (Kindle, Bound, or Audio): This is going on my must-read book list for humans. <em>I dare you to read it </em>and fail to find insights you can use to improve your life.</p>
<p style="text-align: center;"><span style="color: #800000;">&#8220;If I want to retain my inner peace, I must be willing to consistently and persistently <em>tend the garden of my mind</em> moment by moment, and be willing to make the decision a thousand times a day.&#8221;</span></p>
<p style="text-align: center;">- Jill Bolte Taylor, My Stroke of Insight</p>
<p style="text-align: left;">Below is an image I conjure to hit the brakes and switch tracks. The construction history fascinates me and the vacation memories bring me joy.</p>
<p style="text-align: center;">What works for you?</p>
<p style="text-align: center;">
<div id="attachment_1470" class="wp-caption aligncenter" style="width: 310px"><a href="http://brillianceinc.com/wp-content/uploads/2011/06/duomo-iStock_000014019311Small.jpg"><img class="size-medium wp-image-1470" title="Florence's Duomo at dusk" src="http://brillianceinc.com/wp-content/uploads/2011/06/duomo-iStock_000014019311Small-300x199.jpg" alt="" width="300" height="199" /></a><p class="wp-caption-text">Brunelleschi&#39;s Duomo</p></div>
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		<title>Tools Are Not Enough</title>
		<link>http://brillianceinc.com/not-enough/</link>
		<comments>http://brillianceinc.com/not-enough/#comments</comments>
		<pubDate>Tue, 14 Jun 2011 17:28:14 +0000</pubDate>
		<dc:creator>Denise Green</dc:creator>
				<category><![CDATA[Adapting to Change]]></category>
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		<category><![CDATA[Tony Schwartz]]></category>
		<category><![CDATA[vibrant]]></category>

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		<description><![CDATA[If knowledge and insight were all it took to change our habits, we could just read a great self-help book or take a course and voilà: excellence! No Magic Wand Sadly (for those of us who like instant gratification), it takes effort and practice to shift patterns of thinking, feeling, and acting. You&#8217;ve developed your [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_1384" class="wp-caption alignleft" style="width: 310px"><a href="http://brillianceinc.com/wp-content/uploads/2011/06/help-climb-rock.jpg"><img class="size-medium wp-image-1384" title="help climb rock" src="http://brillianceinc.com/wp-content/uploads/2011/06/help-climb-rock-300x199.jpg" alt="" width="300" height="199" /></a><p class="wp-caption-text">Don&#39;t go it Alone</p></div>
<p>If knowledge and insight were all it took to change our habits, we could just read a great self-help book or take a course and voil<!-- @font-face {   font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } -->à: excellence!</p>
<p><span style="color: #800000;"><strong>No Magic Wand</strong></span></p>
<p>Sadly (for those of us who like instant gratification), it takes effort and practice to shift patterns of thinking, feeling, and acting. <strong>You&#8217;ve developed your current state over years of accidental practice and attention: </strong>it&#8217;ll take some time and effort to develop new, stronger habits (aka, neural pathways). You&#8217;ll be tested a million times a day and have<strong> a million opportunities to return to your comfort zone.</strong></p>
<p><span style="color: #800000;"><strong>Got Support to Thrive?</strong></span></p>
<p>This is why<strong> even coaches have coaches</strong>. We all need someone who can listen without  judgment and help us see things in a way that opens up better  possibilities for action. Someone who can help us <strong>stay focused</strong> and support our efforts to change. Someone who can remind us why we&#8217;re putting ourselves through the discomfort and who can <strong>highlight the small positive changes</strong> that would otherwise fail to get noticed and appreciated.</p>
<p style="text-align: center;"><span style="color: #333333;"><em>&#8220;When you&#8217;re weary, find relief. When you&#8217;re strong, find delight.&#8221; </em></span></p>
<p style="text-align: center;">- Martha Beck, author, coach</p>
<p><span style="color: #993300;"><strong><span style="color: #800000;">Before You Get Support, Build Capacity</span><br />
</strong></span></p>
<p>And sometimes, even that&#8217;s not enough. Knowing the tools exist, and being able to explain the tools  intellectually isn&#8217;t enough. When we are in pain &#8212; depressed, sleep deprived, injured, etc. &#8212; <strong>we need triage support to build up our resources so we have the  capacity to  improve</strong>. Once we&#8217;ve alleviated the acute symptoms, we can pursue higher goals.</p>
<p>Don&#8217;t I know it.</p>
<p>After my daughter was born, I suffered many months of severe sleep-deprivation and anxiety before I finally sought medical advice. I was surviving,  but certainly not thriving. My brain was in a negative loop. I recall  thinking that I <strong>knew<em> how</em> to escape my negative thoughts, but I lacked the  capacity to use the tools.</strong> It took two PTSD diagnoses for me to decide that I couldn&#8217;t self-coach myself out of my state.<span id="more-1360"></span></p>
<p>My brain is now healed and I once again feel vibrant, thanks to some great practitioners.</p>
<p>You don&#8217;t have to settle for less than excellence. Get the support you deserve.</p>
<p><span style="color: #800000;"><strong>Resources </strong></span></p>
<p><strong>Get Support: Find a Coach</strong></p>
<ul>
<li><a href="http://www.newventureswest.com/findacoach.aspx">New Ventures West:</a> A global resource founded in the Bay Area (Note: Brilliance Inc. founders are graduates)</li>
<li>Brilliance Inc: Work with <a href="http://http://brillianceinc.com/managing-partners/">Heather Andersen or Denise Green</a></li>
<li>Ask someone you admire who they would recommend
<ul>
<li>Here&#8217;s a plug for my coach <a href="http://judithduhl.com/">Judith Duhl</a>, great for career transitions and life-coaching</li>
</ul>
</li>
</ul>
<p><strong>Build Capacity: Get Your Brain and Body Back in Harmony</strong></p>
<p><strong>Dr.&#8217;s in The Bay Area</strong> (and my hero&#8217;s in health). These amazing people have EQ and crazy-good skills.</p>
<ul>
<li><a href="http://www.drrajpatel.net/">Dr. Raj Patel (South Bay/Peninsula)</a> &#8211; Holistic MD</li>
<li><a href="http://www.drcamphealth.com/">Dr. Morgan Camp (Mill Valley)</a> &#8211; Holistic MD</li>
<li><a href="http://www.soarspine.com/robert.htm">Dr. Robert Gamburd </a>- Physiatrist (Sports Medicine)</li>
</ul>
<p><strong>Video: </strong>I love this short video where author <a href="http://www.managementexchange.com/video/tony-schwartz-want-excellence-4-simple-practices">Tony Schwartz offers unconventional and really useful advice to help us all thrive.</a> Here&#8217;s a hint:</p>
<p style="text-align: center;"><span style="color: #000000;"><em>&#8220;If you don&#8217;t eat for 5 days, you&#8217;ll be hungry; if you don&#8217;t sleep well for 5 days, you&#8217;ll be psychotic.&#8221;</em></span></p>
<p style="text-align: center;"><span style="color: #ff9900;"><span style="color: #000000;">- Tony Schwartz</span><br />
</span></p>
<p><strong>Article:</strong> Via author and neuroleadership guru <a href="http://www.your-brain-at-work.com/">David Rock</a>, <a href="http://www.sciencedaily.com/releases/2011/06/110602162828.htm">this article describes our brains under depression </a></p>
<p><strong>Tool: </strong>When you&#8217;re ready to thrive, try our complimentary and powerful <a href="http://brillianceinc.com/wp-content/uploads/2011/06/Thoughts-Upgrade-2011.pdf">Thoughts Upgrade Tool</a> to help shift your attention to create better results in any area of your life.</p>
<p><em>Our <a href="http://brillianceinc.com/think-responsibly/">last post </a>featured excerpts from the late <a href="http://en.wikipedia.org/wiki/David_Foster_Wallace">David Foster Wallace</a>,  one of the most respected and revered writers of our time. He suffered from severe depression and when the treatments failed him after 20 years, he chose a final tragic escape. He left behind a treasure of work.<br />
</em></p>
<p><strong>Please share any resources </strong>you recommend to help people survive and thrive.</p>
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