What do the world’s most admired, effective, & fulfilled leaders have that others don’t?
LOVE.
No, not the romantic kind. This love won’t get you in trouble with Human Resources.
I’m talking about the kind of love where you genuinely care about the success and well-being of others—your family, your employees, your partners, your customers.
Love and the Bottom Line
You can tell when a company has a culture of love. Flown lately? If you flew Southwest, you probably felt it. If you called a customer service rep at Zappos, you probably felt it.
Can you get rich without love? Sure. There are no shortage of loveless leaders and companies who treat employees and customers as means to profit. And they spend millions of wasted dollars and energy on lawsuits, PR, and high employee turnover.
Without love, you’re missing a key strategic variable because: [Read more...]










Conversations for Brilliance

