Flex Your Do-Gooder Muscles

(This post may look a little long because it’s packed with juicy quotes and ideas for you to put into practice.)

Dr. Jekyll

Most of us like to think we’re good people and that, if put in an unethical or dangerous situation, we’d do the right, noble thing. We claim assuredly that if given power, we’d wield it fairly; or that we’d call the police if we saw someone getting abused.

Perhaps.

But study after troubling study shows that the majority of us, when put in certain difficult circumstances, would act in ways we’d later be ashamed of. The truth is, while on the fringes of society we can talk about saints and sociopaths, we are all capable of good and evil.

Mr. Hyde

I had the pleasure of listening to Philip Zimbardo at a recent Neuroleadership Conference. Since then, I’ve been thinking a lot about good and evil. While you may not recognize his name, you’re probably familiar with his infamous 1971 Stanford Prison Experiment where normal, healthy people cast as guards became sadistic authoritarians, while those cast as prisoners became hopeless and traumatized. The 2-week simulation experiment was cut short after just 6 days.

People aren’t born heroes. Our brains run on a 100,000-year-old operating that errs on the side of self-protection and suspicion. Scientists literally refer to it as negativity bias. Put in a threatening situation, our brain makes saving ourselves top priority.

While it may not be our default nature to act in others’ best interest, we can retrain ourselves. We can build a heroic brain and become the person we’d like to be — the person we claim to be. And when we act heroically, we improve our home environment, work environment, and communities. In essence, we improve the lives of everyone we touch, including our own.

Here are some essential hero-building steps: [Read more...]

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Recipe For Brilliance

Are you in the zone? You know..that place where you feel energized. Where you like going to work, where you feel a sense of fulfillment, satisfaction, and gratitude. If you’re not living there, how far away are you? Around the block? Next County? Neighboring planet? For managers, how would your employees answer?

When we ask program participants and clients about times when they felt in the zone, nearly all can name one. Barely anyone claims to there now. And survey research supports this observation. According to a Gallup poll, more than 70 percent of people are disengaged from their job.

There are several key ingredients to peak performance. Knowing them can make it easier to diagnose what’s missing.

Recipe at-a-Glance: One part S (Strengths) to four parts P (Passion, Purpose, Preferences, Progress).

One Part ‘S’

1. Strengths:
In every peak moment, you will find that you are doing what you do best. Strengths may be learned skills or innate abilities. Either way, they are things that you excel at. Sometimes it’s hard to notice your own strength because it comes easily to you. What comes easily to you – public speaking, playing music, interpersonal skills, listening, remembering and using data – is terrifyingly difficult for others. Where you exhibit grace, others stumble or exert more effort for the same or less outcomes.

Ways to determine strengths:

  • Take an inventory assessment: Gallup’s StrengthsFinder or Highlands Ability Battery are good options
  • Recall what tasks at work you do most effortlessly

Four Parts P [Read more...]

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Choose Your Mood

Which mood will it be?

Had any negative thoughts recently that you just couldn’t seem to shake?

Maybe someone cut you off in traffic and it bugged you the whole commute. Or maybe the company issued yet another dictum that had you steaming all day. Or maybe you keep running a frustrating conversation over and over again in your mind. Ever get home and dump accumulated frustration on the closest innocent victim?

Blame it on your left brain.

Actually, make that a peanut-sized area of your left brain.

Our left brain is our story-teller. Its job is to make sense of moment-by-moment inputs. And since it never has all the data it needs, it fills in the gaps, weaving so seamlessly that the story in our head feels like the inescapable truth. The cells that comprise this story-teller part of our brain are about the size of a peanut. Yet, they do their job so well, we ride along as if we had no choice, letting it loop and continually flood our bodies with cortisol and other stress-related chemicals.

According to Jill Bolte-Taylor — brain scientist, stroke survivor, and author — getting hooked on emotionally charged narratives of anger, resentment, guilt, shame, or fear for long periods can have devastating consequences on our physical and mental well-being because of the powerful ways they affect our emotional and physiological circuitry.

It’s vital to our health and relationships that we learn how to experience the emotion and then shift away.

And if you’re in a leadership role (at work or home), it’s vital to the mental and physical health of everyone around you because a leader’s mood is contagious.

90 Seconds of Pain [Read more...]

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An Unnecessary Disadvantage

Advice You Won’t Find in Just Any ‘Ol Leadership Blog

There’s a lot of great advice to women about how to get ahead: how to have it all, do it all, and look great all the while.

I would like to add one more piece of advice to corporate women: wear comfortable footwear.

That’s right.

Think DSK Could Work in These?

Gorgeous Torture

For some time, this topic had been a niggling thought. Then I went over the edge into official annoyance after reading an op-ed piece by one of my favorite journalists, Maureen Dowd, when, in a piece about France’s Christine Lagard — Minister of Economic Affairs, Finances, and Industry — she found it necessary to describe her beige patent Christian Louboutin high heels (pictured right). It’s not just Dowd: it’s the norm. Once I began looking, I noticed that reports of women in leadership often include descriptions of their appearance.

Watch the news and you’ll see female politicians striving to strike just the right balance between power and femininity. They are subjected to scrutiny that their frumpier male counterparts rarely get. Can you imagine Newt getting reamed for big ankles or Obama for wearing last year’s suit? And can you imagine any of them stumping in stilettos?

My beef is actually not with the journalists. It’s with the shoes.

Here’s why this matters. [Read more...]

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Tools Are Not Enough

Don't go it Alone

If knowledge and insight were all it took to change our habits, we could just read a great self-help book or take a course and voilà: excellence!

No Magic Wand

Sadly (for those of us who like instant gratification), it takes effort and practice to shift patterns of thinking, feeling, and acting. You’ve developed your current state over years of accidental practice and attention: it’ll take some time and effort to develop new, stronger habits (aka, neural pathways). You’ll be tested a million times a day and have a million opportunities to return to your comfort zone.

Got Support to Thrive?

This is why even coaches have coaches. We all need someone who can listen without judgment and help us see things in a way that opens up better possibilities for action. Someone who can help us stay focused and support our efforts to change. Someone who can remind us why we’re putting ourselves through the discomfort and who can highlight the small positive changes that would otherwise fail to get noticed and appreciated.

“When you’re weary, find relief. When you’re strong, find delight.”

- Martha Beck, author, coach

Before You Get Support, Build Capacity

And sometimes, even that’s not enough. Knowing the tools exist, and being able to explain the tools intellectually isn’t enough. When we are in pain — depressed, sleep deprived, injured, etc. — we need triage support to build up our resources so we have the capacity to improve. Once we’ve alleviated the acute symptoms, we can pursue higher goals.

Don’t I know it.

After my daughter was born, I suffered many months of severe sleep-deprivation and anxiety before I finally sought medical advice. I was surviving, but certainly not thriving. My brain was in a negative loop. I recall thinking that I knew how to escape my negative thoughts, but I lacked the capacity to use the tools. It took two PTSD diagnoses for me to decide that I couldn’t self-coach myself out of my state. [Read more...]

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